Ap Transport — data breach of making services online

Dear ap transport department,

Thanking you to take 1st step to make services online, however unfortunately we individuals are unable to get the benefit of making it online due to scanning system which we don’t have those missions with us, we need to go to 3rd party (Internet centre) to make our details update with all our precious information which has a 100% change to miss use our data by 3rd party and they charge us again high along with our govt charges.
I request you to please make a small changes to the procedure by implimenting otp method or any other method in the place of scanning which helps individuals make changes them selfs online with out going to 3rd party.

And one more think i need to get clarified recently i requested to changes address details in my dl however ap transport has been charged me with rs660/- which includes postal charges rs35, application fee 200 again service charge 225, card charges 200. One think i didn’t understand why you are looting money from us by the name of application and service charges of rs425. These two are same you are looting money from us with different names.
Time has been changed we need a clear transparent governance these kind of things will make us loose interest on your government.

I request hon’ble transport minister sri kinjarapu atchannaidu and hon’ble sri chief minister n. Chandrababu naidu sir to please take my request into your consideration

Regarding
A trusted citizen.
Thank you