APC — Worst Customer After Sales Service

Address:	USA
Website:	www.apc.com

Hi,

I have a APC UPS BR1000G-IN! It’s battery stopped functioning last year! I contacted APC INDIA CUSTOMER SUPPORT, and asked to buy a new battery, they kept stalling with lame excuses like China problem. Then I wrote to APC USA, they were worse, they simply had an automated response that we will get back to you soon, their soon has still not come after almost one year! If it were not serious it would be funny;)