APEX Services India Customer Care
APEX Services
Customer satisfaction rating: 9%
Submit a Complaint
55
COMPLAINTS

APEX Services India Customer Care

APEX Services

Address
A-2/30, Vijay Khand, Gomti Nagar
Lucknow
Lucknow District
Uttar Pradesh
India - 226010

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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+91 11 4610 0840  [New Delhi]
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+91 80 2535 3680  [Bengaluru]
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Additional info
Contact Details & Contact Form

Delhi

T-29, 1st Floor, Okhla Industrial Area, Phase-II, New Delhi 110020
+91 11 4610 0840

Mumbai
A-18, Sagar Tech Plaza, Sakinaka, Jn. Andheri (E), Mumbai 400072
+91 22 4015 9098

Mysore
CH-26, No. 2, 1st Floor, 7th Main 5th Cross, Saraswathipuram, Mysore 570009
+91 82 1426 1304

Bengaluru
244, 4th Main, Domlur, 2nd Stage, Bengaluru 560071
+91 80 2535 3680

Dehradun
CS-5, P.L.S. Plaza, Gandhi Road, Dehradun 248001

Lucknow
2nd Floor, Chitrahar Building, (Opp. Prince Complex), Hazratganj, Lucknow 226001
+91 52 2230 2985

View More Information...

Customer satisfaction rating
9%
Complaints
55
Pending
0
Resolved
5
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

APEX Services India related photos (9)

APEX Services India Complaints & Reviews

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Apex Services India — fraud company for ro services

 Mohini Tripathi on May 5, 2019
Their servicemen cheat you to take their anc and once you enroll they never attend the calls or even talk to you properly. I am certain this company so called independent provider is fooling the customers. Last time they visited and charged me 6500 and have fitted duplicate material in the ro machine.
Strict actions are suggested towards this company....
Complaint comments  Read comments Complaint category Appliances

Apex Services India — one year maintenance free scheme for kent ro but they are cheating

 Vikas Dhanrajgir on May 2, 2019
They told me that ur kent ro alarm, membrane, filter, and motor is not working and if you will change then it will cost you around 4500..
And if you purchase our one year maintenance scheme of 6000 then all of your mechanical fault, service and we will replace your old motor, membrane and alarm with new one under this scheme.
But they did not change anything after i purchased there scheme.
There customer care executive not even pic the phone and place my ph.in blacklist.
No service, no maintenance, no answer,.
Just fraud company,...
Complaint comments  Read comments [2]Complaint category Appliances

Apex Services India — fraud company give amc and not turned back on agreed services.

 Roshni Pathak Dwivedi on Apr 28, 2019
Apex ro service center is fraud 3/133 lalita pak, laxmi nagar, new delhi. They will ask you to take amc and never give you promised services mentioned in amc. Bill no -3186
If you will follow up yourself then first place there customer service will not pick your phone if somehow it get attended they will make a false commitment that technicians will visit today itself.
I have taken amc for rs 6500 in aug 18 till apr 2019 no service was given. Now i raised the service request 2 week back but no action was taken yet no servicing done.
I am continuously following up there team.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Apex Services India — kent ro system

 Anshul S Shah on Apr 26, 2019
On 11th april i called the kent ro service provider, apex has sent executive and he charged 4000k for repair and membrane change. This company is fraud and said they are authorised service center. After 1 week my purifier is not working again i called their complaint number and they said technician is come but he never turned out till date. And there executive stop taking calls of my number. This harrasment done by them.. They are fraud and making a kent ro company name down. We are facing lot of problem due to purifier.. I think company should take strict action against them. And my money should...
Complaint comments  Read comments Complaint category Electronics & Appliances

Apex Services India — cheated on name of ro service

 Lokesh Gahlawat on Apr 22, 2019
I get a pathetic service from your RO customer service center and the technician named "Jitender" Mob: No: ([protected]). I made an RO service request call from "https://kent-ro.service-center.online/" via Mobil No given on this Site.
A lady name - "Jyoti Sharma" was on the line who arranged an appointment for Sunday Morning.
A technician came in the Afternoon at around 12:30 PM.

Technician Incident:
He asked me to change the membrane directly without even checking the TDS value of RO. Once I agreed to his wrong deed as being a consumer i was not aware of the...
Complaint comments  Read comments [1]Complaint category Food

Apex Services India — not attending call to provide service within amc period

 vibhore agarwal on Apr 19, 2019
Apex service center 3/133, lalita park laxmi nagar delhi.

No revert and now they are not attending calls. I have taken 2 years AMC in 15000.
From last 2 weeks I am following up with these guys to resolve RO problem. Every time they say call after 12PM to get the technician and technician will surely visit. We are listening this from 2weeks and problem remain same.

Please help over here to take necessary action against them....
Complaint comments  Read comments [1]Complaint category Utility Services

Apex Services India — fraud by the company

 Amit Chatter on Apr 14, 2019
I took the amc with 6500/- which said as all part covered amc.
But when i start facing the issue, they are not service as per the promise made.
Now as the time when the filter need replacement and service, they are not even servicing the machine and giving excuse that the machine is working like this only, and filters not required any replacement, i took the second opinion from kent authenticated service, they are saying that there is a replacement required.
Completely disappointed and at zero, how to deal with such situation....
Complaint comments  Read comments [3]Complaint category Unauthorized charges

Apex Services India — highly dissatisfied

 Megha1981 on Apr 7, 2019
Our ro is not filtering tue water well as the taste is different n sour.. We are trying to complain for last 4 days, we took the insurance as some technician from apex asked us to do so. Now wen it's insured we are trying to complain for last 4 days. The people at the call centre say that tech will visit today, tomorrow bla bla bla.. The tech called and asked for the address but he is making fool out of us for last 4 days.. These are the services which apex ro provides!! Ro is not something which we can change on daily basis if it doesn't work. After spending money on insurance we are not getting...
Complaint comments  Read comments [1]Complaint category Appliances

Apex Services India — customer harassment

 gerresheimer on Apr 3, 2019
Apex service center 3/133, lalita park laxmi nagar delhi
They are cheaters. Its request to all no need to buy any services from them.

Unfortunately last sunday i logged complaint that ro is not working. A technician came and said because of electrical circuit this problems generate and i have to change filter and other parts also.
Total bill amount was rs. 6400/- and he asked me to buy amc cost would be rs.10000/-
I preferred to go for amc but he was not ready to reduce cost.

The moment he left my house white water pipe broken and till now i...
Complaint comments  Read comments Complaint category Utility Services

Apex Services India — kent ro service [Resolved]

 Sanchita Chadha on Mar 26, 2019
I fully agree with what has been written. I have been calling last 7 days

This company has fraudulently been posing as kent ro service centre. They lied point blank and said 'yes' when i asked if it was a kent service centre instead of telling me that they are an independent service centre. They are not even an authorised service centre. They answer the phone saying 'this is kent ro service centre' which is clearly misleading to customers who are trying to to reach the actual kent customer care. They have posted paid ads under fake kent ro name and website on google so theirs is...
Complaint comments  Read comments [2]Complaint category Products & Services

Apex Services India — fraud service center company

 Shekhar Dhiman on Mar 18, 2019
APEX RO Service is a fraud service center company in 3/133, Lalita Park Laxminagar ([protected], [protected]), Their RO service guy came because I needed RO service. He forced me to buy AMC (annual maintenance plan) saying every 3 months the RO will be services automatically and engineer will come. No one came and I kept calling. Now because of no service the main Membrane in my Eureka Forbes RO died. They install fake membrane saying it is from eureka forbes. Now they are saying it will cost me money 2500 to replace the membrane. On top of that they are asking for service charges/maintenance charges...
Complaint comments  Read comments Complaint category Utility Services

Apex Services India — failure to provide the service

 Saba Gani on Mar 9, 2019
I took AMC of 8500 from APEX SERVICE CENTRE on 11th of March 2018 which was valid till 10th of March 2019. They promised for four services. Now wen one year is abt to complete and the last service was still pending they asked me to get AMC renewed nd do the service. Wen i replied that i will get it renewed later, they denied to send the technician for the last service. Nd insisted dt either i get it renewed or i will hv to pay for the last service. They even disconnected d call...
Complaint comments  Read comments [1]Complaint category Appliances

Apex Services India — fraud - kent ro amc

 srishaileshk on Mar 4, 2019
We have also been fooled by apex service center. The technician from apex, karan singh, insisted on taking an amc package of inr 6500 (Invoice no.8223), in jan 2018 with 4 mandatory visits. However, it was never serviced, even after phone calls.
When complained, the lady on the phone was rude and called us names (Not expected in modern day service industry). This is a fraud service center. Please do not get into their trap....
Complaint comments  Read comments [2]Complaint category Appliances

Apex Services India — livpure ro service cheating

 Ruchika44 on Mar 3, 2019
I called apex ro service centre for livpur ro yearly service. A technician guy came and change all the filters and charged 3900 rupess which includes 300 services charges. Just an hour after they went, ro started leaking from the back side of its body. It was around 4 pm. I called that guy and he told that he is coming. Around 5 pm i called him again then he was saying that he is on his way. Then i called to centre around 6:30 then they were telling me that they don't provide services after 6 and when i insisted, he told me call that technician guy if he can come who didn't picked my call and switched...
Complaint comments  Read comments Complaint category Other

Apex Services India — fraud : duplicate and faulty ro service membrane issue

 Anurag_Tiwari_021 on Feb 25, 2019
This company has fraudulently been posing as kent ro service centre. They lied point blank and said 'yes' when i asked if it was a kent service centre instead of telling me that they are an independent service centre. They are not even an authorised service centre. This company has charged me 4450 rupees for kent membrane and filter but they have given fake non-kent duplicate membrane. Even after charging so much the problem was not resolved. When i called back the service centre and the technician avoided my calls for days. When i call actual kent service centre they said that it's a duplicate...
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Apex Services India — fraud company worst service

 sweta_Singh on Feb 22, 2019
This company has charged me 6500 for amc on date 29/05/2018, but till now they haven't visited single day. They lied to us now there phone is switched off. And on another number i called up no one is picking up my calls first said he mentioned about by complaint he is it's a wrong number. Please take action against these fraudsters as they are just looting people. And please help us get our money back.
This company should be immediately closed so that they don't fool other people....
Complaint comments  Read comments Complaint category Electronics & Appliances

Apex Services India — water purifier

 sachi shukla on Feb 16, 2019
Our ro purifier is not working from last 1 week. It's service was done 1 year ago by same service center and now we are facing issues which the team does not seem to be cared about. This is the worst experience a customer could face. We have been filing the same issue over and over from last 1 week and we have not got any response from their end except of a complaint number.

Ridiculous service!!!

Complaint number - 150202/3
Contact person from team - mr. Basu...
Complaint comments  Read comments Complaint category Electronics & Appliances

Apex Services India — apex service centre, lalita park lakshmi nagar delhi company fraud.

 U Khan on Jan 18, 2019
Apex service centre at lalita park lakshmi nagar new delhi is a cheat and fraud company. My water purifier was not working properly. I got there number on net and they told that they are authorised service centre which was a lie. They send their technician on 13th nov 18. Rahul technician came. He told that aquaguard kit with membrane will change. We agreed and paid rs 3850 as a charge. But the very next day it stopped working and i loged a complaint on their service number. They told that technician will arrive next day but didn't came. I kept on calling them. At last one sandeep technician came...
Complaint comments  Read comments Complaint category Other

Apex Services India — never bike is clearly washed

 Gs7030 on Jan 11, 2019
I have submitted bike today morning and they called me evening that your bike service has been cleared please collect asap

Most of time it happened to me that the bike is not wash and not proper service seriously and not even it is providing average... I want my last service refund otherwise i want money against please call me if needed [protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Apex Services India — regarding fraud how easily they are running business

 A25 on Jan 3, 2019
This is complaint regarding how easily they are uses kent ro name for service center they are running their fraud proproganda in the name kent ro service all service employee say they are from kent ro.
After fraud with customer they are not bother to receive your phone by any means
Same story got to know they are taking 300 membrane price.
Their technican will force you take 6500 amc which is main motive took out customer money. Fool them by giving wrong pricing n faulty part.
Is this any solution stop them give them a big lesson....
Complaint comments  Read comments [2]Complaint category Other

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