Kutchina / Bajoria Appliances Customer Care
Bajoria Appliances Pvt. Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
258
COMPLAINTS

Kutchina / Bajoria Appliances Customer Care

Bajoria Appliances Pvt. Ltd.

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Address
20, Chinar Park, Rajarhat, Gopalpur
Kolkata
Kolkata District
West Bengal
India - 700157

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
109
down
67

Customer satisfaction rating
1%
Complaints
258
Pending
9
Resolved
1
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Kutchina / Bajoria Appliances related photos (18)

Kutchina / Bajoria Appliances Complaints & Reviews

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Kutchina / Bajoria Appliances — Have not gotten free service for kutchina products

 Mr.santosh aich on Jun 21, 2017
I have not gotten your free services for my kutchina products. I have 4 kutchina products and not even 1 free service i s been given!! I have 2 chemnnis and 2 water purifiers, i have also call but, no one took action. The sale man jahid sell me chemni but never came for servicing. Another one named prodip he sell me 2 kutchina products but he also didn't came. What is being going on in the system. I want you people to take action about this situation....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — Repair of dishwasher

 pinakeswar on Jun 14, 2017
I had purchased a kutichina dish washing machine more than a year ago. The machine was working perfectly well till last four months. We were regularly using the same and its performance was satisfactory.
However, for last 4 (Four) months the machine is not working properly. After switching on the power and keeping the water supply line on, it shows power to be on. But the dishes are not washed by it. Rather, the detergent etc are not dissolved in water and the finished plates shows oil content on the surface. It apprears that there is some problem in forcing hot water inside. Kindly attend...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Customer care calls

 Susham Banerjee on Jun 10, 2017
I got a call from your company from +919883427142 number.. My number is a dnd and i keep getting these calls.. On top of this, when i disconnected the call, i get abusive msgs. I am extremely unhappy.. Deal with the representative now.. I will go to the court if need be as this is unacceptable.. Bloody #.. You call my number one more time and see what i do.....
Complaint comments  Read comments Complaint category Telecommunications

Kutchina / Bajoria Appliances — Not getting periodical service of AMC

 suman.kesh70 on May 31, 2017
I have got aVogue model kutchina chimney and amc for three years. I have booked a periodical service through customer care on 20.5.2017 but no action has been taken yet.4 times I have Called customer care every time they reported me that agent will call back soon. my service booking no.2016112484423 my registered mobile no. is 9434535195. I didn't expect this type of service. I will not renew AMC but please do service at least upto my tenure. My name is suman kesh...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Very poor service in spite of having AMC

 swami k puri on May 30, 2017
We bought a kutchina chimney of bajoria appliances from kalyani book fair stall two years back, which the salesman assured of best quality and befitting our purpose. But off late the product started malfunctioning. When the service person he identified it as of inferior quality and not showroom product. We felt cheated. Till date no proper service received.
Kindly take urgent steps or else result will be very regretting....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — No service regarding kutchina gas top problem

 Ruma Debnath on May 29, 2017
Since last 5 years, we are using kutchina gas top as regular purpose. At the time of purchase, the shop owner told us that within 1 year we will get free services. But no person visited our place from the company. We have informed so many times to the shop owner but he refused to talk regarding this matter. Now so many problems are arises day by day and no local servicer is ready to check this oven. Kindly help us to solve this issue....
Complaint comments  Read comments [1]Complaint category Appliances

Kutchina / Bajoria Appliances — Original bill of kutchina vetra chimney.

 Kutchinavetra on May 22, 2017
One of your employee who did the last free service on 05/02/2017. At the time of serviceing he broke some parts of chimney and replace it by old one. Further he tell me to give him the original bill of chimney. He said to me to bring that copy of bill from their office. My question is why i go there to bring that copy. Please send him or anyone else or by post to give me my original bill. And warned or rusticate that person who did this. This is my first complaint against him. So i am not saying his name and i have not give you the phone no. Please do as early as possible....
Complaint comments  Read comments Complaint category Appliances

Kutchina — Amc of chimney (vogue)

 Kaushik1967 on May 14, 2017
I, Kaushik DUTTA, resident of 68, Vidyasagar Sarani Barisha, Kolkata- 700008, entered into an AMC with M/s Lifestyle Appliances, 406/M.G. Road, Kolkata-82 on 27.12.2016 for 02 years UpTo 27.12.2018. The first qtr is already overdue in Mar 2017. Inspite of several reminders and promises over telephone, it seems that they are not at all interested. Please do the needful...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — Gas cooktop

 Anee123 on May 13, 2017
We bought a gas cook top by Kutchina appliances and from the very beginning of the purchase we are facing problem. Sometimes there is sparkling, sometimes a side of the gas does not work and many more. Even if we complain, they do not take it seriously. The amount of problems we have faced, we won't be buying any other appliances from Kutchina for sure....
Complaint comments  Read comments Complaint category Other

Kutchina / Bajoria Appliances — Chimney , model 'Vogue', machine code 160700468996

 Susmita100 on May 11, 2017
Dear Sir,
I have purchased a chimney, model 'Vogue', machine code 160700468996 on 11.01.17 from M/s Fibas Exclusive Kitchenware Pvt. Ltd vide their invoice cum challan no. 695. However, from middle of April'2017, the light in the chimney is not working. I have made several request to the above mentioned supplier to rectify the same but they did not care my problem. I am, therefore, requesting you to address my grievance and rectify the problem.

Thanking you
Susmita Roy Chowdhury
Mobile No :9007131991...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Kutchina 4 burner oven is not working

 dutta321 on May 10, 2017
Dear sir,
We have buy a 4 burner oven on 23-11-2016 and we have installed on 29-04-2017 but on the first day we had experience that the oven is not for big utensil we generally use at home also the flame is very less. Also there is some problem in automatic sparking. Complain twice to customer care.

For,
Raju dutta, house no-12
Guwahati
09864033260...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — 2nd free service

 subrata1959 on May 2, 2017
I had puchased a kuchina chimney on 6th aug 2016 from loknath kichen solution. The model is vetra and the machine code is 160303513907. As per the terms there are 3 free servicing. The 1st service was done on 25th nov 2016 and the 2nd was due on end march. I have booked the servicing request on 3rd april and the docket no as given by them was 30460499. Inspite of several follow up they have not come sofar. Afterwards i have contacted your customer care on 25th april and they have given a new doket no 20170425148881 and informed me that a technician will contact me soon. They have not come yet
Complaint comments  Read comments Complaint category Postal & Delivery Services

Kutchina / Bajoria Appliances — No service under AMC

 paulmrinal on Apr 24, 2017
I entered into an amc with you on 20 04.2015 for 3 years valid upto 19.04.2018 by payment of rs4000/= vide your code no 1034973 in the name of urmila paul.
I am forwarding one complaint about a serious deficiency of services and want to draw your attention for redressal of the same immediately. As quarterly was approaching on 13 04 2017 called over telephone to your 1800419 7333 for sending your service man. The man on line informed someone from the company will call you and come for service on 17/18 april. But that week expired no called me so far. Again on 22.04.2017 i called 1800419 7333...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — Rectification of defects and service under AMC - request for.

 Somen Bhowal on Apr 12, 2017
Respected Sir/Madam,
I have a Kutchina kitchen chimney which is under AMC. Servicing under AMC is due and Fan speed switch (i.e. medium and high) is not working properly. I had lodged complain previously also but no action has yet been taken. Your service personal informed me that the circuit need to be replaced but not yet done.

It is therefore, requested to kindly send you service personal for servicing and also at the same time provide Circuit at the earliest for replace the existing one for proper functioning of Fan switch as mentioned above.

Your kind...
Complaint comments  Read comments [1]Complaint category Products & Services

Kutchina / Bajoria Appliances — Complaint regarding servicing

 sandipdb10 on Apr 12, 2017
Sir,
Myself sandip deb, vill + p. O - bazarichera, dist - karimganj, assam, pin-788727, i bough a kutchina purica dlx water filter last year. From last 4 (Four) months i am regularly contacting your servicing center but till date no service personal provide me the service.in this regard i am again requesting you kindly provide me maintenance servicing as early as possible....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Service engineer didn't visit to my home.

 Biswajit Roy 345 on Apr 11, 2017
With due respect I would like to say that I am a consumer of Kutchina Kitchen Ltd. This Consumer name was Mr.Biswajit Roy and Machine Code no is 160700730955 and Docket no is 20170406123662.

I inform you sir that For technical problem due to oil leakage I complaint to the customer care on 06-03-2017. From these date to till now any one of this company didn't visit. Today employ's of customare executive have misbehaved to me and also they lye .

Today I am calling to the service in charge in Barrackpur . This phone no is 033-64540024 but he don't co-operate to me. Even...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Florentine chimney

 Kiran R Mishra on Apr 7, 2017
Not getting proper services. no body has updated about the free services. also after requesting on customer care toll free nos. on 21-03-2017 no body has attended the complaint till date i. e. on 7th april-17. also no response from your side. what is validity of free services. the same should made available from your side to your valued customer.

We never expect this types of after sales services from the international brand product......
Complaint comments  Read comments [1]Complaint category Appliances

Kutchina / Bajoria Appliances — Unethical behaviour of employees

 Pranay Dutta on Apr 2, 2017
The employees do not honor the annual maintenance contract signed with them. They take the whole money in advance and then keep the service dates pending for months altogether. Even their consumer redressal system is at a loss to help the consumers. Even after repeated reminders and warning, the company doesn't even bother to make a call to the customers for their timely appliance service. This clearly points to violation of rules as stated in the contract and is a cause of "mental harassment" to the consumer. The company is based on sheer lies and tricks people for obtaining their money....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — Kutchina ss vogue chimney motor not working

 P Amit on Mar 31, 2017
I (Amit pal - mobile no98305 22987 address g16/4 new garia development co-operate housing society ltd, kolkata 700094) have bought a kutchina vougs ss chimney on 10/03/2009 from a exhibition at ice skating ring. Recently i asked for a service and called at 033 4008 4249 and ask for service. On 18th jan 2017 indo appliances sent their engineer mr sankar sardar and he noticed that the left oil channel collector was broken and right motor was not working.

I took their notice that i have a lifetime warranty of both the motors. Initially they denied the warranty clause but afterwards they...
Complaint comments  Read comments [3]Complaint category Appliances

Kutchina / Bajoria Appliances — Worst customer service

 Deb02asis on Mar 29, 2017
I have installed a kitchen chimney on July, 16 and I am requesting for service for last 8 months but not getting which supposed get service within 72 hours after call for service. Personally I have contracted to agent who installed it.I have given details below:
Date of Installation: 09-07-16
Agent: Ashit Roy
Docket Number : 121258071
Service Center Ph : 033-24250251

Debasis,
7074647133...
Complaint comments  Read comments [1]Complaint category Utility Services

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