Kutchina / Bajoria Appliances Customer Care
Bajoria Appliances Pvt. Ltd.
Customer satisfaction rating: 97%
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Kutchina / Bajoria Appliances Customer Care

Bajoria Appliances Pvt. Ltd.

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Address
20, Chinar Park, Rajarhat, Gopalpur
Kolkata
Kolkata District
West Bengal
India - 700157

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
166
down
95

Customer satisfaction rating
97%
Complaints
411
Pending
9
Resolved
397
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Kutchina / Bajoria Appliances Complaints & Reviews

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Kutchina / Bajoria Appliances — amc of chimney

 INDRAJIT KUNDU on Jul 17, 2019
I have entered amc with bajoria entertainment, kolkata for 2 years. My free service is due as mentioned in amc contract dated[protected], no 053242 since march but i am unable to book through toll free no. And there is no communication from your end also. No service engineer contacted or visited for routine check-up as promised and now my chimney is not working, i am helpless as the toll free no. For complaint never works....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — kutchina water purifier not working from last two weeks

 Pranjal Kr Deka on Jul 7, 2019
I have purchased Kutchina RO Water Purifier 2 years back with an Amount of Apprx 22000. It was working fine. But from 24/Jun/19 it stops working. No lights glowing, No activity happen. I have call the toll free number ([protected]) of Kutchina service centre on 25/Jun/19. But nobody attend my house . Again I call on 2/Jul/19 with a remainder. But nobody visit. Again I call on 3/Jul/19, but no body visit. Again I call on 4/Jul/19, but no body visit. Today is 7/Jul/19. Last 14 Days I am purchasing drinking water from the market. Now what to do? Am I purchase another RO filter or waiting for Kutchina...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — malfunction of my chimney

 Diptiman Khamrui on Jul 6, 2019
I purchased a kutchina chimney on 22/3/19 from smart kitchen technologies, tarakeswar with product serial number[protected]. The product is having some problem since its purchase. At first, when the chimney is running for more than 1hr, the machine become automatically stop. The light is also defective. Its automatically became off after maximum 3min. I complained to the shop. The service provider came & placed the chimney a very low height. I'm 5ft8inch height but its even low height than me & every time i get a head trauma. They didn't hear my request. After this, still my problem is not solved....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — kutchina vogue kitchen chimney - pathetic service

 jewelhaldar on Jul 2, 2019
Dear sir,

I have amc service from 12.03.2019 to 11.03.2020 at c & rc associates

I have booked a service log for my chimney not working properly on 1st week of jun, 2019. Technician came and opened the right side motor and carried with him for service. Till now they are not given the motor. No date confirmation.

This is very strange, they are taking more than one month to give a service. When i called them, roughly feedback.

Finally i have decided, we will not continue with thus type of service.

Registered mobile number...
Complaint comments  Read comments [1]Complaint category Appliances

Kutchina / Bajoria Appliances — kutchina service

 Jyotirmay76 on Jul 1, 2019
Sir
I have a three years service contracts for my kuchina chimney (Vogue) with your partner m/s s & p kitchen appliances, birat, kolkata -51 which started from 23.06.2018 and till now only 3 nos service provided by your service partner.
At last i have booked service on[protected]Vide docket no: sg/76/0619 and after my several telephonic reminder the service is due till now and every time they given excuse about shortage of technician.
Another problem is that every time i called for service... But at the time of contract they promise me that reminder call will come for service...
Complaint comments  Read comments [1]Complaint category Utility Services

Kutchina / Bajoria Appliances — kuching kitchen chimney

 [email protected] on Jun 30, 2019
After purchasing the kutchina kitchen chimney i am suppose to get three free servicing and as per service center call center they will attend within three working days. But after purchasing for free servicing whenever i have lodged service request it will take 7-10 days and repeated reminders to make them attend. Last on 25 th june i lodged service request but till date again i am giving repeated reminders but till date no one come....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — repair for modular kitchen.

 Sougatik Sarkar on Jun 27, 2019
I have install modular korchen in my house in the year 2012. But in the mean time 1 door and others drawers become defected. In this connection I logged complain in the month of February and 22th June 2019 in Malda kutchina office. But no action has been taken from their end. It is most regradeful from such multi national company. In my opinion such type of survice not increase your company reputation. I regrade such type of activity do the needful.
-SWAPAN KUMAR SARKAR
Malda....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — service pending for water purifier

 Sujitsil on Jun 19, 2019
On 06/06/2019 I called your customer service to provide service and resolve a broken water tap and since then called 3 times but till date no service has been provided. I was entitled to get 4 free service but received nothing. Every time I called they said to send service provider within 2/3 days but not a single contact from your side. Such a poor service I haven't seen anywhere. I hope you would resolve it as soon as possible. My registered number with product is [protected]. The product got installed on 21/11/18...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — complaint for service

 Sanjeev Bhuyan on Jun 18, 2019
I had entered an AMC with your esteem organisation on 13.07.2016 for three years. but when ever i ask for servicing they issued docate no but not attend my product. which is very embracing frustrating. This time i had call for service on 27.05.2019 my docate No is [protected] for kutchina prime and vogue but till to-day no one has attend for service.
now what should i do when i have already paid the AMC charges?...
Complaint comments  Read comments Complaint category Products & Services

Kutchina / Bajoria Appliances — smartec , code no c170107161283 [Resolved]

 আশিস গোপাল মজুমদার on Jun 4, 2019
Date of installation of the machine - 20/05/2018 .
Sorry to inform that, the 3rd Free Service is still due . We purchased the machine from M/S Ranna Ghar, 31/C Badri Temple Street, Kolkata - 700004 . Please arrange the 3rd free service as early as possible and oblige .
Expecting early response from your end .
Toll Free NO:[protected] is not responding ....
Complaint comments  Read comments Complaint category Products & Services

Kutchina / Bajoria Appliances — servicing for chimney & water purifier [Resolved]

 Manash59 on May 13, 2019
I have registered a request for servicing my Kutchina Chimney & Water purifier on 30th April 2019, which has been registered vide No. [protected]. Post registration of the same, I had contacted twice with the Company's Customer Care service. However, no service executive from the Company attended the complaint nor contacted me till now resulting in inordinate delay in servicing the said appliances....
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — oil cup (big) holder broken [Resolved]

 DEBNATHP on May 12, 2019
Dear team during free servicing of my chimney subject item has been broken by service team and same has also fitted during the process. We are not knowing about this. Subsequently the oil has been lickaged daily. Suddenly when it was checked and found that subject item fitted alongwith broken. It is requested to take necessary action. Please solve my problem accordingly....
Complaint comments  Read comments Complaint category Products & Services

Kutchina / Bajoria Appliances — built in oven [Resolved]

 Anish Mirza on May 12, 2019
I just bought built in oven 25 days ago. Dealer told me that demo guy will come and guide us about product. After few days some guy called from vadodara, gujarat and told us he will come. But not told any particular time.in the evening he came without informing us and he was in rush. He started arguing with members of family. Why owner is not here and he was very rude. And he left. Now since last two week no one is coming. It’s like we bought a product of wrong brand? Is it your after sale service? You people recruited such useless fellows? Who doesn’t have sense to talk?
If you want...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — about servicing [Resolved]

 Pratap Kumar Choudhury on May 11, 2019
Servicing centre ([protected]) did not respond the complaint. They did not attend the call since 30th april, 2019. Therefore, the third service has not done. There is damage of right side oil cap and the chimney is not absorbing/soaking the oil perfectly. On 30th april as no one has received the call on the above mentioned phone number, on 1st may i have contacted ([protected]) one of their employee who had come for second servicing of the chimney who answered me that due to his accident he was in his village and the office would be closed due to labour day. Thereafter, from 2nd may to till today...
Complaint comments  Read comments Complaint category Other

Kutchina / Bajoria Appliances — installation service [Resolved]

 Diali on May 10, 2019
I purchased kutcjina curvey 75 from uttarpara khoshla electronics and installed in my room recently but the outlets pipe is of 3 ft shortage. I logged for service both in khoshla electronics and kutchina customer care service on 3rd may. I was give a message from service centre as"thanks for registering your request with kutchina. Your case no. Is [protected]. Our service representative will get in touch with you shortly. Regards". But no response has been received
I am harassed for last 5 days....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — warranty services not provided in 1 year [Resolved]

 chemkrish on May 4, 2019
I purchased kutchina vetra[protected] from bajoria appliances on may, 2018. It was installed immediately after call. But post purchase services are horrible. Amazingly, i did not got any of the free service by the company because either bajoria appliances are not reachable and 2 times in 1year luckily someone was picked my call but rudely told that free services are of less interest. They encourage only amc services. Contact nos provided in warranty card by the serviceman, found not existing or not attending with repeated try in last 1 year. I was shocked by bajoria appliances response in last...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — non service of chimney vogue [Resolved]

 adas1980 on May 2, 2019
I am user of vogue chimney since 2009 and get its service through 3 years maintenance contract at seramore, hooghly. My present contract vide receipt no 13188 dt 27.04.2017 will expire on 29.10.2020. Now for last one year i find total callousness in contractual service and each time i am to run after your service men for the prepaid due service and nobody top to bottom bothers for calous and casual management. My half yearly service fell due on 27.04.2019 and none came till day though one person told to come on last sunday 21 st and as, usual, he failed like all previous occasions. Is it my duty...
Complaint comments  Read comments Complaint category Appliances

Kutchina / Bajoria Appliances — servicing of appliance [Resolved]

 ReetinMitra on Apr 29, 2019
I have called kutchina toll free number multiple times to schedule a service. Request number was generated against my profile but still it has been almost 10 days and no one has come or responded.
This is very distusting and annoying when i paid extra for the amc service also
No value for money and people’s time. Need a urgent attention to my service request.
Registered phone -[protected]
Alternate contact-[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — motor is not working [Resolved]

 Er Amaresh Kumar Mishra on Apr 28, 2019
Motor needs replacement. I'm satisfied with kuchina products. Kindly arrange technician to resolve my problems at earliest. Make sure that company technical staff carry all necessary parts along with him, because chapra is a small city hence availability of spare parts is difficult. Chemni is used at my residence. Landmark of my residence is "near amit medical hall" malkhana chowk - hospital road, chapra...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Kutchina / Bajoria Appliances — product is not healthy [Resolved]

 Jui Paul on Apr 26, 2019
I have purchased kutchina purica dlx on 18/4/2019 after drinking the water of it me n my family members facing loose motion, vomiting n skin allergy. Taste of this purifier's water is very bitter. My doctor is saying this is happening due to drinking antioxidant with water in high amount. High amount of antioxidant intake causes this side effect. Water is very essential to our body bt not high amount of antioxidant. So this machine is not at all good for health. So i am requesting to the company to take this machine back n refund my money....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

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