Apex Services India — fraud service against ao smith ro filter/membrane change

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I registered a service request on 22nd sep, 2018 on aosmith customer care number as scpa and ro indicator went red. Someone called harendra from apex service center came and installed a local/duplicate filter/membrane and charged rs.4300 (Attached). The receipt bears name of apex and aosmith is not mentioned anywhere. Very next day scpa and ro indicator went red again.

Now aosmith customer care are saying that they have sent no-one yet and they don't recognize apex as their authorized service partner.

I called apex multiple times. They kept procastinating that another technician will come next day but noone came and now they are not picking up phone.

A complaint has been raised in consumer forum with complaint id - 933370.
Please be aware of apex service center. They are a fraud and mimicking as authorized service partner of reputed brands while they are just a bunch of conmen with lots of cheap duplicate filters and other spares with them.