Apollo Clinic Complaints & Reviews

I got vaccinated ny daughter age 18 on 03/01/2022 from your Thakurpukur Branch Kolkata. Name Biyas Hui. I repeatedly contacted with Br authorities as also your WA help line but nobody help me till now. My only queries was I want to know the manufacturing and expiry date of the dose as given to my daughter. Batch no as shown in certificate is 37121015A.pl provide it.

They are not accepting any mode of digital payment for doctor's appointment.

I am resident of yellandu(Bhadradri). Here in apollo pharmacy staff are not at all responding to the medicines which we are asking then and moreover they are very arrogant in nature

Dear Team,
It’s one of the worst experience I had, I pity all those who had opted Apollo Clinic Koramangala as there CENTER for their annual Health checkup .
The CENTER Head is such a sense less person that he cares damn ### to the CUSTOMER Service .
Such people should not be entertained in any service Industries.

Mr. Ajay, who was the CENTER Head, was questioned by us ( Those who had come for their Annual Health Checkup), that we had come there by 8:30 am as per the time slot provided by them.
But, it was till 12 :15 pm, we had just finished our Pre Fasting blood, ECG and Eye testing, post our breakfast, our files were collected and for Ultra sound and other tests, we could see they were giving importance and prominence only too there walk-in or there direct patients rather than the Annual Health Check up . Our questioning was treated as if we have come for a free service . He was so ruthless to say that, if you can’t wait, you can leave. He says they are priority as the have got confirmed appointment, then what have we got from you, is it not an appointment . Is it a free service .

I need you people to take up at right level and revert back, I would raise this on public FORUMs, and institutions that such institutions to be banned.

Apolo Akankha, Newtown Action Area 2 C, staffs are highly I'll behaved they take customers prescription as a loose paper chit and over the delivery they always deny with either lame excuse or white collar lies, sometimes they will even deny for a pediatric medicine also, we are literally disgusted and fade up with APOLLO PHARMACY.

The PCR test was done on Sunday 14 November 2021, 48 hours time is required and there is report yet. The travel date is 16th November 2021. This is ridiculous

I have booked for health check package (AHC) with Apollo Hospital Basavanagudi branch on Saturday 30th October 21.
1. CC executive told me that the charge for this service is approx Rs 8000 and I am eligible for a discount of 15% but at the branch they charged me Rs.9500.

2. Echo 2D test was done as the doctor was not available so they asked me to come on Monday 1st Nov 21. I cross checked with them about doctor availability...

Order a medicine they not deliver it more than one hour.so we cancelled the order

I would like to inform that we have done a NIPT test at Barasat Apollo Clinic (1317, Krishnanagar Road, Barasat, Kolkata, West Bengal 700126) but unfortunately we have not received a complete test report. Please note that they have no test facility of their own and they sent our test sample to Medgenome and provided us with only one page summary. They mentioned in the summary of their report "full report sent by mail" but have not yet provided....

As on 09.10.2021, I have given my blood samples for glucose testing and on 10. 10. 2021 I got a call from the clinic to again submit the sample. After few hours I again got a call from the clinic and they said new sample is not necessary there is some misunderstanding. Further, I got my reports on 12.10. 2021. As on 18.10.2021, I consulted with my doctor and after going through the report the doctor said that the report is false because the...

I gave my sample for Intrinsic factor test on 28th September 2021.

First they told me the report will be ready by two days. After calling multiple times they asked me to come after a week. When i called after a week they ask me come next day.

On the next day whenever I call they asked me call after an hour. I wasted my entire just in calling then and asking for the report.

My report is not yet...

Asked to include the passport number but didn’t do so. Today is my flight tell me what will I do. Take necessary actions. Promised to do so but now not even receiving the call

I booked an appointment for dental ...it was informed to book an appointment one day prior to get the appointment. The very next day when I visited the apollo site, there was no booking...they booked again ...no apologize and rude behaviour...Branch: Apollo Barrackpore

Sir

Today 29th September 2021 from 6:30 a.m. several time I call to your all number to registration of my Mother in law name MINAKHI BHABAI As a patients of Dr. ASEEM CHATTERJEE but not received by anyone . As your previous concerns I was connect your all numbers from my multiple number and sometimes all numbers ringing but no one received by you ....

I regret to write the mail to you that, on 20th September 2021 morning around 8 am myself and my father visited your Apollo clinic Koramangala, Bangalore for Lipid profile and fasting sugar test for my father.
My father name- Gyanaranjan Das
So we have booked and made the payment of Rs.2100/- at the reception for test. But due to my father over fasting the lab sample collector refused to take the sample and asked to come tommorrow. Because on 21st morning we had planned to go out of station so I request the receptionist to cancel the order. Then she cancelled the order and told you will get your refund within 48 hours on your original payment mode. But today 28th September 2021 yet I have not received the refund and 2 times I have visited the Apollo clinic they are not responding. I request the concerned to please look into the matter and refund the amount at the earliest.

I am a cghs holder service man in kolkata. I had done some test for my wife's(smt.Uma moni saha) treatment on 30.08.2021 through apollo clinic, 986/3, jessore road, kolkata 700055 at my residence-194/14 s.K.Deb road chowdhury bagan kolkata 700048(home collection).Total nine test had been done and charged rs.1500/-(rupees one thousand and five hundred)only as per cghs rate. But when i am submiiting the bill, it is found that they have been charged rs.650/- out of rs.1500/-(total amount) for hbsag(code no.1424) instead charged rs.117/- as per cghs rate. So, it was charged by this clinic very cleverly.Therefore, i want to refund the balance amount rs.533/[protected].

I am Nazle Rob from Barasat.I had to approach Apollo cilinic, Barasat, 24 pgs(n), West Bengal for testing some emergency medical report of my mother like Crp, Lft & Stool for Calprotectin.It is mentioned that, according to doctor my Mother needs to be diagnosed & treated as soon as possible.I had been informed that the stool for calprotectin test needs 3 to 4 days on behalf of Apollo clinic, Barasat.In such a situation, the sample had been collected on 17/09/21, Friday & they were supposed to deliver the report on 22/09/21, Wednesday but surprisingly I had been called 21/09/21 at 9 pm for further sample for re-checking(Stool for calprotectin) & they assured me about delivering the report on time.My question is, how is it possible delivering the report of that test which normally takes 3 to 4 days within a day after re-cheking?actually they are trying to hide in a superficial way.It is very unfortunate.I will request to the higher or appellate authority of Apollo to take necessary action against the director of the Apollo clinic, Barasat & I will expect a phone call from the director of the Apollo clinic, Barasat within 24 hours to pacify my anger othetwise I will take legal action against Apollo clinic.Don't compelled me to create akward situation & mind it l don't put my mouth on the grass.I will be waiting for your logical answer & action against the director of the Baradat Apollo Clinic.I have all the necessary proof to take legal action.

I took vaccine at Apollo clinic - Shriram summit society campus, Electronic city, Bangalore on 12 July 2021 for self and family members and paid via my debit card, but i was billed twice for the same service. I requested administrators but no response from them even after 2 months. Request a refund of Rs. 2340/- (two thousand three hundred forty only- which is billed extra for me) at the earliest.

Very pathetic management in Apollo Clinic Narendrapur . Keep waiting for more than one and half hour but no sign of doctor . They think we have all the day . Ask to come at 4PM but after 10 mnt saying doctor will come after 90 minutes . Is it a service that too for a child specialist ? I was in helpless condition with 10 months old son.

There's been consistency in over time duties for nursing staff in Apollo Gleneagles, Kolkata. One nursing staff is given 8-10 patients. Nurses are made to do overtime duties for 4 hours. What kind of work culture is this?