Apollo Clinic Complaints & Reviews

Apollo Clinic — Vaccination

Sushil kumar saraf
I had received my first dose of COVID19 vaccine COVAXIN on 11/04/2021 along with my wife at Apollo CLINIC Vivekananda Road. However we have not received any SMS from the Government proving that we have received the first dose.From what I understand our names have not been updated in the Govt records as been vaccinated.We had provided my mobile number [protected] to the clinic .Upon repeated calls to the clinic I was told that our record will be updated after receiving 2nd dose, I was told the same when I visited the clinic personally by the reception staff.Now that I am contacting Apollo clinic I am being told that I have to receive my second vaccine from a Government facility and the Government facility is saying that they can do nothing unless we have the SMS proof .Even though I have the receipt provided by Apollo that is not treated as being valid proof.Please advise me as to what is to be done as it is a matter of life and death.

My blood test for creatinine, D Dimer, CRP and CBC were done on 27 . 05. 21 at Apollo Clicnic, Barrackpore, Nona chandanpukur. But I did not get my report till now on 01. 06 . 21.When i visit to get my report they tell me that network is not available. I visit three times they repeat the same execuse. I was a covid 19 patient . These tests were very important for me. This clicnic has not been respinding on phone call

My name is nikhil shah on 29/05/2021, I had a appointment for vaccination and i went on time and got vaccinated, but still it's not been updated on arogya setu I couldn't find my 1st dose vaccination certificate in the app.kindly do the needful update of Covid-19 vaccine certificate as soon as possible.

I had received my first dose of COVID19 vaccine COVAXIN on 01/04/2021 along with my wife at Apollo CLINIC Vivekananda Road. However we have not received any SMS from the Government proving that we have received the first dose.From what I understand our names have not been updated in the Govt records as been vaccinated.We had provided my mobile number [protected] to the clinic .Upon repeated calls to the clinic I was told that our record will be updated after receiving 2nd dose, I was told the same when I visited the clinic personally by the reception staff.Now that I am contacting Apollo clinic I am being told that I have to receive my second vaccine from a Government facility and the Government facility is saying that they can do nothing unless we have the SMS proof .Even though I have the receipt provided by Apollo that is not treated as being valid proof.Please advise me as to what is to be done as it is a matter of life and death.
Thanking You
Bikramjit Bhattacharyya
Chandreyee Bhattacharyya
[protected]
Email auro.[protected]@gmail.com.

This is to bring to your kind notice that I am 64 yrs old and have taken my 2nd dose of COVIDSHIELD alongwith my wife on 27th April 2021a t Apollo Clinic, Vivekanananda Rd, Kolkata-700006. Since last 10 days I am calling but no phones are answered and no e mail reply received.
The complaint is that on Govt Website it showing my 2nd dose is due whereas my 1st dose was taken on 10th March 2021. They have my registered mobile no.[protected] and I have paid Rs.250 each for both. My Wife 's certificate is reflected but mine is showing as 2nd DOSE is due. I have payment slip and I am shocked with kind of callousness and careless of this Clinic. I have taken the dose but how this has happened. I like you to look into the mattercasap.

HI

This is for Apollo clinic Newtown DLF Galleria, kolkata, I am trying to book an RT PCR test and the number which is given from Apollo DLF Galleria is [protected] but no one respond to call or message even the DLF Galleria number for booking no one is responding on time, people are not bother about customer service, Worse experince as a customer, lot of time i have visited this place, Biggest concenrn is you have 3 counter for taking payment out of that one you have made for report delivery, why can't you have separate counter for report and that too away from main counter, Once we paid the bill there is no system driven tracking mechanism as i went to ultra sound and there we need to handover our bill copy than only your Que start, Why there is no auto system why a patient need to run here and there for everthing

HI,
Can you please check health credit worth of Rs 783.93 available or not. I have checked in Dankuni pharmacy and they are saying it's not available. Can you please give me details of this health credit
Ph no associated with health credit: [protected]

Thanks,
Madhumita

I am a loyal customer for the Brand APOLLO for its swiftness, perfection in tests and reports and cleanliness and professionalism.

Its regretful to inform that we never get report in time for last 2 years.Its not only the COVID pressure but it is setting into Your system.

It is so painful to express here that when we try to inform people to your center they show such poor ignorance that we feel as if we are begging.

We usually visit your Newtown Clinic in Kolkata.

Please take this a serious complaint which may cause collapse to such a great organisation as the loyalty shifting would not take much time on service issues.

Hi Team,

I visited Dr Rupa Sharan Ganguly in your Newtown clinic on 10th Apr 2021. Doctor advised us to get few tests done. We did all the test and booked our follow up appointment for 17th April (within 7 days). On 17th April my appointment was cancelled at the last moment through a SMS stating that Doctor will not come. I was given a appointment for 24th April. I visited your Newtown clinic again on 24th Apr and they charged me Rs. 800 as full consultation fees.
The reason they gave me that since I was visiting after 14 days I need to pay full fees even for showing reports.

This is an act of shame and cheating with patients. As you can see above I did not delay my second visit rather your clinic delayed it and then they charged me 100% fees.

This is a shame for Apollo clinic and I will never ever visit or recommend your service to anyone.

Regards
Manoj

I have registered & have a on line appointment at your Apollo Clinic COVAXIN, Kolkata center
Date : 21st April, Ref ID[protected] & 701
Also get the confirmation from this center
( Phone no - [protected]) on 20th April
regarding above. They told to be present as
per registered schedule.
Today when we reached your Concern clinic simply refused & ignore.
This is not acceptable from Apollo Group.

Please confirm me that your velour dispenser machine which I purchased from your Paris para Shakherbazar last 16th April 2021, I would request you please replace the machine immediately or I will lodge in consumer court against sufficient documents in hand.

The complaint ia regarding the apollo medical clinic for charging high amount on Consultation and the doctor prescription which is not worth as the problem increased day by day taking the described medication, also its difficult to find the medicine suggested by Doctor.
The clinic address is 673/A, Shriram Samruddhi Apartments, Varthur Road, Near Kundalahalli Signal, Whitefield, BEML Layout, Brookefield, Bengaluru, Karnataka 560066.

Here i won't mention the doctors name but i seriously want to complaint against the doctor and apollo centre for charging high amount on every particular visit. The numbers provided in the medical note is also wrong numbers for fooling patients.

I have been selected Apollo Clinic JP Nagar for my Annual Health Check up provided my organization. I have undergone all the tests which was application for my package and received reports. After taking that reports I went for doctor consultation Dr. Lekshmi Narendran, General Physician. In my reports I have observed few things abnormal which I am looking for the doctor to clarify. But she is not in a position to listen the patient problem and simply saying all the reports looks good. As a patient we expect the doctor to clarify the queries by listening to the patients problems. Within 2 min she told I have other patients to look and started shouting which is unacceptable. Are they providing free service in Clinic? I need this issue to be escalated so that in future she will not behave like this with any patients. RMP doctor in a small clinic is better than this docor.

Hi Team,
It's been 1 houre since I am waiting for covid test. No response or no one is at the place. On a major hospital in the Nellore. It's on Monday 12 pm and people are waiting for covid test. Stuck with out chair or fan .

I booked a teleconsultation with Urologist on 3rd of Feb 2021 and they asked me to make the payment post which Doctor will call me, so I made the payment. But Then at 2:30 PM when the doctor was suppose to call, the Doctor did not turn up and I got a call from the staff saying that Doctor is not well today so they are postponing the appointment for tomorrow. I agreed. Next day the same thing happened the doctor did not turn up and the staff told that doctor is not well so they are postponing the appointment for tommorow that is 5 feb 2021 at 2: 30 PM . Today again at 2: 30 PM doctor has not turned up and they are not even responding to my email . On call the staff who picked up the phone was looking new and did not know what to do . I asked him to cancel my appointment and refund my money for which he said he will check with his staff

I am totally diappointed with Appollo for such a shabby service and will recommend not to for Apollo . Go for Doctors where service first and payment later

Date of incident - 1 Feb 2021
Client No - FJES.[protected]
Issue - Please note the highly unprofessional behaviour of Apollo Clinic - Jessore Road. I had got my father's testing (Chest X ray) done on Sunday 31 Jan 2021 as per doctors advise. I got a receipt which said that report collection time for Sunday is next day 7-8PM.

However, when I came to collect the report today (Monday, 1st Feb 2021) at 7:10PM,...

Sir/madam,
I would like to draw your kind attention regarding the service I got from your Barrackpore clinic on today.As per information I received from web closing time of that clinic is 0900 pm when I reached at 2025 I found the shutter of entrance is down and staff s are chitt chatting .when I knocked initially no body entertained after few minutes security staff pulled the shutter and said clinic is closed and when I asked for closing time one of your staff said 0830pm.when i said for is closed at 0825one lady sitting in reception roughly said" 0830 mane 0830 abdhi service debo na ki, apni kal asun", now I want to know
1.actual closing time of the clinic
2.good services which we are generally received from your organization till now, are stopped no a days.
There were few more persons are also present at that time to get reports which are very much essential for follow up action I hope necessary action may be taken so that we will get your renowned health care service again in future

I had an appointment on 16.11.2020 9:30 hrs. I reached on time but wait till 11 AM for USG test of my wife.
My wife health was not good and suffered a lot.
I strongly oppose and complain for such system
Clinic may may intimate separate time for everybody.

Dear sir,

This is informed to you that I am continued treatment from your network applo clinic balasore from Dr.kanhucharan Das but we observed Dr kc das recomend diognocis like endoscopy, thiroid again & again with in 2months from your designated diagnostic center only.

Today we found rate also hike in particular test which is we pay 2month later rs 1300/ but now new rate charged Rs1700/.

I request you to please look into the matter & take action against conflict doctor & CONCERN person.

If it is not solve I will give all the evidence to media & take complain against your doctor & organization.

Thanks regards
Jagadish Ch Nayak
M[protected]

I conducted a test for sugar where my fasting came 99 n pp came 75 whereas as per my doctor it should be opposite. I do not take medication for diabetes too then how can such a report come.