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Apollo Clinic Complaints & Reviews

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Updated: Apr 21, 2025
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Apollo Clinic reviews & complaints page 6

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Address: Apollo Clinic New Town Kolkata

Please take this email as a complaint against the severe behavior problem of your doctor dr. Kasturi bhaumik (Consultant obstetrician & gynaecologist) regn no-50619. [protected]@apolloclinic.com.
I had an appointment with on september 12th, 2020 for my wife 'ir* *ek' at 11:00 am ist. Last time we (Me & my wife) visited her on june 1st, 2020 (Around 3 months back) for my wife's health issues, that time she prescribed some medicines (Including...
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DIPANKAR SARKHEL
Aug 27, 2020
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Address: Apollo Clinic, 66(92) Barasat Road, Near Wireless Gate, Beside SBI Nona Chandanpukur, Barrackpore, Kolkata 700122, Barrackpore, Kolkata, West Bengal, India

One of the worst clinics in barrackpore. Whenever i will call your clinic the number is out of network coverage area. Is it the matter of joke or what. If this kind of nuisance behavior continues then shut down your business. Simply you guys are just hopeless. Not even this i will escalate this matter to your higher authority.
+2 photos
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    idrish19
    from Dharmanagar, Tripura
    Jul 4, 2020
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    Address: 26, Diamond Harbour Road Kolkata 700038

    I had visited apollo clinic for pre - surgery tests. I was happy to receive the test results online by whatsapp. But to my utter shock they did not provide my ecg test results online. Why provide partial results?
    I had contacted the clinic over phone but they did not help.
    I had contacted customer care but they seemed not interested in helping.
    Never going to visit apollo clinic again.
    Apollo Clinic customer support has been notified about the posted complaint.
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      B
      from Powai, Maharashtra
      Jun 21, 2020
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      One of your emploee from your bansdroni kolkata 700040 west bengal unit is constantly using your branded plastic bags for her own purposes and dumping these bags in her house.

      Taking into consideration today's situation she is spreading infections through these bags which is very dangerous.

      She is getting these bags from your clinic which can be infectious and can spread infections to others as she is using these bags for her personal work like dumping groceries, vegetables and other personal stuffs.

      On a ethical ground please take action against her.

      Name of the accused employee is paramita bhattacharya.
      Working at apollo clinic bansdroni, kolkata 700040 west bengal.
      Apollo Clinic customer support has been notified about the posted complaint.
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        K
        kchinni
        Mar 26, 2020
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        Address: 51-1-4 rajandra nagar rajahumudry east godavari dist andhra Pradesh, East Godavari, Andhra Pradesh, 533103

        నాకు స్పియన్ l4 l5 కి సర్జరీ చేశారు 3మంత్స్ ఐoది సర్జరి బాగా జరిగిoది
        అనీ చెప్పారు కానీ బ్యాక్ పెయిన్
        నేనుబ్యాక్ పెయిన్ ప్రబులం గూర్చి వేళ్లను
        1, 35000 సర్జరీ అమౌంట్ తీసుకున్నారు
        ఆఫ్టర్ సర్జరీ
        3టైమ్స్ ఎం.ర్.ఐ reports
        డాక్టరు సలహా మల్లీ అమౌంట్ చూసూకో మల్లీ సర్జరి చేసుకోవచ్చు
        అనిచెప్పారు
        .డాక్టరు ఎం .వి కిరణ్ కుమార్ గారు కి
        నా బాధ చెప్పు కోవడానికి వేలినప్పుడు, , 300 card

        లేకపోతే ఎం.ర్..ఐ, 3 టైమ్స్

        4 హౌర్స్ జర్నీ
        వెస్ట్ వెస్ట్
        ఆపాలో వెస్ట్ వెస్ట్ హాస్పటల్
        ప్లీజ్ ఎవరికి రిఫర్ చేయ కండి
        ప్లీజ్
        Worst hospital, , it’s a corporate loot. No proper diagnosis, they only know how to make money. The doctors are pathetic. This was made to make money and not for treating people
        +3 photos
        Apollo Clinic customer support has been notified about the posted complaint.
        Mar 26, 2020
        Updated by kchinni
        after surgey backpain 3 times mri
        Mar 26, 2020
        Updated by kchinni
        after surgery not cure rep
        at back pain not recovery

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          J
          Jaisan Jackson
          Mar 21, 2020
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          Address: 18N,muthaliyar vilai,kottar, Kanyakumari, Tamil Nadu, 629002

          Nowadays the corona virus is spreading all over the world. To prevent this using a hand sanitizer is the only basic thing a normal people can do atleast. But now all are the companies are doubled and trippled the hand sanitizer's cost. I bought a hand sanitizer which has an mrp amount of 60rs at 210rs and they didn't provide bill also. Not only the apollo clinic all hand sanitizer producing companies are doing the same thing. Please take a severe action on the companies to reduce the hand sanitizer's price to help the people and the nation
          Apollo Clinic customer support has been notified about the posted complaint.
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            D
            dwibedi
            from Bengaluru, Karnataka
            Mar 11, 2020
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            Address: ozone evergreen, 560102

            I swiped my debit card but receiptionist asked me to swipe once again even after money was bedited from account saying that first transaction will reversed. Now amount debited two times. Receiptionist told one transaction will be refunded but till now it has not happened. My receipt number is cbelrca211484. My registered mobile number is [protected]. I cantacted the clinic but i am not getting any response.
            Apollo Clinic customer support has been notified about the posted complaint.
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              Bharadwaj Sangaraju
              Jan 7, 2020
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              Address: Apollo clinic, Neeladri Nagar, Electronic city phase 1, Bangalore, 560100

              Hi
              My 2 year old son had 2 stapler stitches before that needed to be removed. We went for JUST REMOVAL of those 2 stitches. They charged us Rs 1500.
              500 Rs for consultation and 1000 Rs for surgery costs as they called surgeon because the physician couldn't cut the stapler stitches. I can attach the bill. This will hardly cost Rs 500 overall, even in reputed hospitals.
              So the general physician charged500 Rs but couldn't do anything. The surgeon then worked for one minute and charged Rs 1000.
              This is looting people in the name of medicine.
              Please take this seriously as it's for a two year old kid. Because parents are ready to pay anything for the safety of children, they are stooping to unimaginable levels.
              +2 photos
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                M
                from Kolkata, West Bengal
                Dec 20, 2019
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                Address: Kolkata, West Bengal

                On 19 dec 2019 i have booked my appointment for bthcg for home collection but i needed the report by 3 pm which i already conveyed while giving the blood sample and they confirmed they will give the report but they delayed the report and when i called on the given mobile number by them no one answered the ph for 2 hrs and this was really trouble some later my doctor requested to add progestrone to same sample the lab confirmed it can be done but the clinic told me that first i have to prepay for the test and then only they will ask lab to proced and i work far off i had to ask my freind to send her staff and get the payment done in cash as you guys dont accept online transfer and they told me report will be given next day evening and when i went collect the report again the report was not ready and apollo just lied to me and pathetic service false commitment. I will make a complaint in consumer forum also
                Apollo Clinic customer support has been notified about the posted complaint.
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                  Anil Reddy Angitipalli
                  from Kottayam, Kerala
                  Dec 19, 2019
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                  service is worst

                  I have chosen whole body check up for my
                  Mom in apollo clinic with belief that apollo is very good and trusted hospitals. Day started with a rude reception person, he is very arrogant. Sono mammography is not available in nizampet location which is not informed to me by clinic or by customer service. Receptionist simply answered “go to other location” for this test. Am i taking the tests freely? Can’t they check before whether...
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                  Nabanish Sinha
                  from Kolkata, West Bengal
                  Oct 17, 2019
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                  Address: 1259 Mukundapur, Flat B1, 1st Floor, Jeet Sansar Ph 1, Shatabdi Park Block D, Kolkata, West Bengal, 700099

                  This is to bring to your immediate notice and attention again that a transaction of rs.1000/- as doctor consultation fee of dr. Kasturi bhaumik for my patient mrs. Srinjana biswas ([protected]) done on 12th oct, 2019 at 4:03 pm at your salt lake clinic vide my indusind credit card number 4412 xxxx xxxx 2002 failed due to a callous power failure of your pos.
                  Since, i had already typed in my pin, indusind approved of the same but on power restoration of your pos, you denied and supplied me with the failed transaction slip (Please find attached your pos trnx failed slip).
                  Then i had to pay the same amount of rs.1000/- for the same purpose vide my kotak credit card as you may see from the other attached slip and your receipt, after clear and repeated assurance from your so called floor manager who committed not to claim the failed transaction on indusind card. Please note that she took a copy of the failed transaction slip so that no mistake is done in doubly charging me. I had already sent an email to you and indusind bank regarding the same, then and there.
                  To my utter disappointment and surprise, you have charged me the failed transaction as seen from my bank statement failing any whatsoever commitment from your side.
                  Having said that, please take immediate action on your side and refund the money asap, and kindly revert to me at the earliest. This is to avoid raising transaction dispute as suggested by my bank by 26th oct 2019 or any other further action on my side pursuing the matter.
                  Apollo Clinic customer support has been notified about the posted complaint.
                  The management is very irresponsible in providing the essential service. The branch remains close many a times during working hours which causes inconvenience. The contact details provided so us worthless, as calling on which the authority in charge will rather treat the client with very unfriendly, Arrogant and Abusive way, which is unacceptable.
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                    M
                    Mainak Nandi
                    Sep 24, 2019
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                    Address: Apollo clinic, galleria building, 700156

                    Every single day they used to make me wait for hours for the consultation and they never deliver the report on time and again waste of hours time. They behave like it is pretty normal case. This is happening again and again. Yesterday i have done a hba1c on an urgent basis, as i had to meet doctor at 11:30am. They told me that reports will be available by that time and they given me appointment today 11:30 slot. I came on time, upon enquiring i found that report is not ready yet. As a result of that i have to wait till 12pm. Do they really think that it’s possible for a private company employees are having that much of time? If so then why they are faking it by giving false slot timing and false promises?
                    Apollo Clinic customer support has been notified about the posted complaint.
                    I have ordered something online from apollo clinic on phone pe switch(order id:[protected] on 30th November and it's been a week the order is not billed and the delivery is not updated. If there is any issue please solve it👈👈👌 and make sure that the order will be delivered to the given address. Thank you.

                    mismanagement about slot timing and report delivery - Comment #3603057 - Image #0
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                      nikhilrai501
                      from Mumbai, Maharashtra
                      Sep 20, 2019
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                      Address: Gorakhpur betihata, Gorakhpur, Uttar Pradesh, 273001

                      I went to your gorakhpur apollo clinic for hiv, vdrl, hbs. Ag, tb tyyphoid, stool, urine and x-ray test i have given printed sheet and also sent email to them where all detailed are mentioned about the test, they charge the amount and they took 2 test tube blood, urine and stool, receptionist told me collect your report at 4pm. At mention time i have collected my report and show it to one of your dr (Md physician) and came at my home. At night 7pm i have started checking my all report, i have seen my tb tyyphoid repost is missing then i have called to clinic manager he said we forget to do the test and come tomorrow again give your blood so we do the test. I want to ask do you guy's think my blood is water 💦, for 3 test, 3 tube blood. Who will cover my waste time? Also i did stool test where need to check following (Salmonella, typhi and parathyphi) but these things are not mention in the report. Stool test repot i have attached with folder please have a look
                      +1 photos
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                        dashsatya
                        from Bengaluru, Karnataka
                        Sep 11, 2019
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                        Address: Apollo Hospital, Marathalli, near Kundanhalli, 560066

                        Hi,

                        I just wanted to highlight on the consultation charges charged by Apollo clinic just to show the blood report which is prescribed by their clinic doctor.

                        I have visited your Apollo, Marathalli clinic on 7th Sep and consulted Doc Mr. Shekar S in medicine, I was suffering from fever so he prescribed me some medicines but since I was not feeling well again I visited on 10th Sep to doc Shekar again and he suggested to do some blood tests. I have done the blood test at your same Marathalli clinic on 10th Sep, your lab person said that report will only be available on next day that is 11 th Sep.

                        So when I visited on 11 th Sep again to collect the blood report and show the same report to doctor your clinic receptionist guys asked to pay Rs 500 as consultation charges, how come just to show the blood report called as consultation charges?? Is this how Apollo is charging ? ?

                        How come this is a policy of Apollo and till what extent it's beneficial to any patient. Just to show blood report one has to pay full consultation charge, this is not what I was expecting from Apollo.

                        Even your customer care guy Mr. Sunil said this is how the policy works and this is standard consultation charges work and patient has to pay as per Doctor and as per clinic policy just pay and pay and pay... till the patient dies.

                        Even if this is your policy why there is a delay of 1 day in giving blood report, I could have showed the blood report on the same day without any of your stupid charges. First pay consultation charge and then do blood test for another Rs 800 and over and above to show report again pay Rs 500. Just to show report pay full charge, stupid logic.

                        I wanted to escalate this as much as possible and will share this feedback with everyone. Please revert.

                        UHID - CJUB. [protected]

                        Thanks
                        Satya
                        [protected]
                        +2 photos
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                          Sudipta nandi mukherjee
                          from Mumbai, Maharashtra
                          Jul 19, 2019
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                          refusal of service

                          Address: 700115

                          Mr. Mohanlal mukherjee uhid fsod.[protected] was refused senior citizen discount by ms. Ruma chakraborty and ms. Anita das at apollo clinic sodepur. Also both of them was reluctant to speak properly and not even ready to provide service in need of emergency too. They were even trying to mislead us by saying that the charges are for collection when its already conveyed that no collection charges will be implied for resident of godrej prakriti....
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                          ARUNAVA MAHARANA
                          from Ghatal, West Bengal
                          Jun 17, 2019
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                          Address: KHARAGPUR,PASCHIM MIDNAPUR, WEST BENGAL, Munger, Bihar, 721305

                          Dear Sir/ Mam,

                          I am very sorry to inform you that i am a regular purchaser of medicine for your Kaushallya Clinic of kharagpur, West Midnapur, West Bengal,
                          After provide doctor prescription they refuse to supply medicine. I am facing problem as my husband out of station and i am using NEXITO 10 for my treatment .
                          Please do the needful asap
                          Tumpa Maharana
                          [protected]
                          +1 photos
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                            Biman11
                            from Kolkata, West Bengal
                            Apr 27, 2019
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                            Address: 256/1 NSC Bose Road,, Kolkata, West Bengal, 700047

                            Regarding the service of the garia br. At bansdroni area, i found very negative. I have deposited the amount at 8 am for my echocardiography on 23/4/19, my appointment was 12.30pm. Even around 2 pm, i have not called for the test. When i ask sister and as per him she has not got any documents from the reception desk and the respected doctor went out from his cabin. After i and my husband shouted to the floor manager & concerned receptionist then they take action & done my test around 2 pm.
                            But i found the result is absolutely wrong and the result of lvef 35%, on next day 24th i went to hyderabad and again done the same test at citizen hospital and found lvef48%.
                            Whereas my lvef was on last september 2018 found 40%.
                            Now my question how the same result of "lvef" comes higher 18% within 20 hours? So this is the proof of neglagency of staff and the doctor also at this garia center.
                            Apollo Clinic customer support has been notified about the posted complaint.
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                              POOJA SHET
                              Apr 15, 2019
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                              expensive fees

                              Address: Pune, Maharashtra

                              Pure money business here. Nurses are rude and doesnt respond for queries. Friday i consulted gynecologist and she suggested sono mammography and asked to consult with report next day. Friday expense: consultation fees 500/- and sono mammography 1250/-. Saturday to show report also i need to pay 500/- as consultation fees. Totally unfair and business over here. Not recommended....
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                              Srihari3d
                              from Guruvayur, Kerala
                              Mar 3, 2019
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                              Address: Nizampet hyderabad

                              Apollo clinic test laboratory has given wrong report against suger test and doctor pulimerla sri krishna has given 500mg heavy sugar tables. I have taken that tablets and i have admitted in hospital. Please take necessary action please. Apollo clinic nizampet hyderabad. Please take necessary actions. Apollo doctor and apollo hospital are not good and not safe.
                              Apollo Clinic customer support has been notified about the posted complaint.
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                                Ravi vaikar
                                from Dhule, Maharashtra
                                Feb 16, 2019
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                                Address: Nashik, Maharashtra, 422009

                                During annual health checkup at nashik mumbainaka place on dated 16/02/2019,
                                I checkup at morning around 8:30 am, it very lendy and irritated process to testing, and staff was not properly management all patient, that why to delay time.
                                All my test completed at 12:30 pm, only one test is remaining i. E. Pmt, so ur staff requested come at 1:00 i. E after one our for completed to pmt test.
                                I come sharp 1:00 pm and staff are not managed actual time for test of pmt they are said some time will be required. That time very irritated and b, coz my lunch and other works are pending.
                                Pmt test completed 3:30 pm so it very irritated experience at apollo clinic.
                                Regard
                                Ravindra vaikar
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