Apollo Clinic — For providing wrong report

Address:

H. No. 414, Niti khand 3, indirapuram

As on 09.10.2021, I have given my blood samples for glucose testing and on 10. 10. 2021 I got a call from the clinic to again submit the sample. After few hours I again got a call from the clinic and they said new sample is not necessary there is some misunderstanding. Further, I got my reports on 12.10. 2021. As on 18.10.2021, I consulted with my doctor and after going through the report the doctor said that the report is false because the glucose testing was done 4 times on same date and the details are at 9: 30 am before breakfast 12:10 pm after breakfast, 3:40 pm after lunch and 9:05 pm after dinner but in report the reading of Glucose pp is same in both report and the timing of sample is also mismatched. Due to this type of irresponsible management my previous 15 days treatment is already hampered. The very same day I again reached the clinic and explain my situations about the report but the receptionist has taken this very casually and said that “ the test was not done by me it is done at the lab and if there is any irregularities found in the report then you have to provide another sample” .Receptionist also told me to wait for 5 to 10 minutes and he will confirm from the lab, approx one and half hour has been passed and he has not given any proper justification regarding the same. After few hours he told that the sample dated 9.10.2021 is preserved at lab and they will give me another report on 19.10.2021. Now please take suitable action regarding such a irresponsible approach and I have already wasted money, time and most importantly my health. So, I request you to please refund my amount because I will never trust such reports because the sample dated 09. 10. 2021 will not provide the accurate position. My details are as under: Name: Sangeeta Das, Age: 55 Yrs., UHID/MR no. -CIND.[protected], visit I’d- CINDOPV126043