Apollo Cradle — rude behaviour and improper guidance and non clear description from dr nidhi khera and over charging from hospital

Respected sir/ma'am,

I am manav rathi, my family, my wife sameeksha shokeen and myself are under tremendous stress because of dr nidhi khera's extremely rude behaviour and improper communication of health problem resulting to removal of one tube through surgery of sameeksha due to delay in action.

On 28 feb after a little discomfort in my wife's stomach we went to dr nidhi khera.
After waiting for 45 minutes from our appointment in evening she checked sameeksha and said us for tests and not guiding properly to take correct course of action. With a vague idea to get hospitalised.

On 29th after having ultra sound we rushed to apollo cradle moti nagar and the operation took place before which taking advantage of emergency dr nidhi khera asked me to sign various documents.

Also at the time of billing instead of 1 blood bag we were charged three which was changed when we pointed out. Also medicine was also extra charged which we pointed out and asked for explanation following which refunded after one week was processed.

After we got discharged on 2 nd march we have contacted doctor after one week on 9th march and now she is saying other tube is also damaged without giving proper explanation.

Very rude behaviour and no proper guidance from dr nidhi is causing huge amount of distress and panic. She is not answering sos calls from 9th march.

Requesting you to please take action and help us with our critical situation.

Pfa prescription from dr nidhi.

Hope to get a response asap.

Details of doctor and hospital:

dr nidhi khera
Md, fcls
Mobile : [protected]
Email id : nidhi. [protected]@apollocradle.com
Apollo cradle moti nagar, new delhi

Thanks & regards,
Manav rathi
[protected]