[Resolved]  Apollo Hospital — About dialysis department

Address:New Delhi, Delhi, 110016ww
Website:www.apollohospital.com

Dialysis machine stops in between. Water of b part ends in between so that dialysis stops before time on 02.04.2017 despite being highly paid hospital. Technicians belongs to a special class of religion so they over hear the problems of others and makes the patient wait for more than hours in the lobby or on the bed. Many patients came there with more than one attendant it make a chaos for the sitting chair for the attendant of other patient. Some times technicians and other staff members used these chairs. It's highly ridiculous and shameful. Special treatment is given to the special class of religious patient. Technicians used to set the u f goal without consultation of the nephrologist which creates problem to the patient. There is no uniform rule. Some patients used to get special meals on seeing there faces and some patients were told that time is over. During early and late hours there is problem of house keeping staff. Patient and attendant has to call for the staff many times for the problems. Shameful despite being highly charged hospital. For non invasive procedure patient had to wait in the procedure room for hours for the doctor to induce catheter on the person of the patient despite being charged double from other hospitals. Shameful. This not that hospital that it was in 2008 and jan 2016. Now a days it is the hospital that you pay double from others and move like a pendulum in the hospital. Donor for rrt has to wait for hours for his or her clearance because sometimes doctor absconds without any information and the is with the assistant also as if you are in the government hospital. Total harassment. When you come here early in the morning you cannot go before late evening. If you feel hungry than pay as if you are in the five star hotel not in the hospital. For drinking water you have to pay. There is no facility of subsidised canteen for the attendants. Shamedul. It is a five star hotel not a hospital.
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Jun 4, 2017
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Apollo Hospital Customer Care's response
Dear Sir,
We regret for the inconvenience. Request you to please share the location, patient's UHID number and your contact details so that we can look into the matter on priority. Thanks.
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    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
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