Apollo Hospital — Apollo Lucknow

I had an extremely horrible experience at Lucknow Apollo hospital. Me and my family have been visiting Apollo from a very long time but such an experience made me completely loose trust in Apollo.
DESCRIPTION OF INCIDENT:
We went in for a simple case wherein one of my family member had 3 to 4 times vomiting. For such a case many irrelevant tests like ECG were done. The staff sort of kidnapped my family member and said that no one could visit the patient as per protocol in emergency section. We were completely unaware as to what Apollo doctors and nurses were they doing in there.
After saying to them that if such a behaviour continues then we may inform district administration, they came to talking terms and became a bit transparent as to what they were thinking and trying to do and then they released my family member from their arrest after approx 3 hours and with a bill of approx. Rs 7000.
REQUEST THE APPROPRIATE AUTHORITIES TO PLEASE LOOK INTO THE SAME IN A TIMELY MANNER OR ELSE I WILL ESCALATE IT TO THE FORUM/PEOPLE AT HIGHER DEGREE OF INFLUENCE.
Was this information helpful?
No (0)
Yes (0)
Apollo Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information