Apollo Hospital Complaints & Reviews

My 81yrs old father had been given appointment by apollo hospitals
for PSMA CT PET SCAN for 30000INR on 08/04/2021 and accordingly advance towards the scan was taken.
I receive a call from the hospital at 3 pm to come immediately for the scan but on reaching prestigious APOLLO hospitals and after waiting for 30 min I was told that the medicine has not come and SCAN is being rescheduled for the next week.
AS 81YRS old...

Hi have given COVID 19 RT PCR test sample on May 9th in Nirmal branch. I was tild that it takes maximum two fays to receive the test result.It's been 3 days and there is ni response from the customer care number, its not connecting to agent, also no reply from customer care email .

Since this is very critical situation where we take proper treatment based on the test result, this delay and negligence from Apollo Diagnostics causing more worry and impacting my health. They have given false statement saying the result would be available in two days also playing with the lives of people.

We could take proper treatment if we get positive.

Also, they have charged 1500 rs but the bill is saying 750 rs for the test. Why they are charging more ?? Why the bill is not showing that amount. This robbery during this pandemic not at all acceptable.

On 24.03.2021, I bought some medicines & One Insulin Delivery Device from the Apollo Pharmacy located at Kadamtali, Krishnanagar, Agartala, PIN-799001. Total amount of bill representing the cost of Pen & medicines was Rs. 1320/- which I paid by Debit Card.
Later on, the Pen has gone defective. As per Warranty Card, I approached the Depot on 01.05.2021 for replacement of the defective pen which they have refused because of insistence on Cash Memo. I told them that the Cash Memo has been misplaced and had requested them to verify the authenticity of the transaction from the system or by reference to the Office Copy of the Bills. But they have turned a deaf ears to my request.

In the situation, I request your intervention in the Matter. Regards. Yours faithfully,
Tara Mohan Deb Barma,
Rtd. C. M (SBI), Mob. No. [protected].
Mail id: tara.[protected]@gmail.com

MY UHID IS AC01.[protected]
Myself kapil ahmed choudhury done surgery of L5 S1 on 02nd nov 2020 by DR Vijay kishore Kondreddy.
before surgery i was ok only pain was on my hip.i had done L5S1 transforaminal lumbar interbody fusion surgery.
From Nov 04th 2020 onwards i was complaning doctor that my left leg is paining then doctor suggested me to take rest till 6 months.from january onwards i am trying to contact doctor, i texted him, called him not even a single time doctor responded me.i called many times since january.now i cant even walk properly, even sleep properly.24 hours is pains on my left leg which is a new problem after surgery.
I think doctor has done some mistake during surgery.
so please help me out what to do.
i had done MRI last month which shows that misplcement of disc
now doctor is not giving me any response

Dear Sir,
We have requested for some blood tests on 23.04.2021 for collecting samples from Aditya Hotel room no 212, Ameerpet, Hyderabad and your representative Mr Jarpula Santosh came on 24.04.2021 and collected the blood sample and requested for payment of Rs. 8400/- and we have transferred the amount to his account online, on asking for receipt he assured that the receipt and reports will be received on your mobile. We have received the reports through your representative Mr Rakesh Reddy at Aditya Hotel on 24.04.2021, but in spite of several reminders to Mr Rakesh Reddy & Mr Santosh, rhe money receipt is not received till date. Please look into the matter and arrange for money receipt for Rs. 8400/- immediately. It is unfortunate that, such things happen in a highly reputed Hospital.

Regards
Ramesh Yaski
Spouse of Shobha Rani
State Bank of India

Myself HARSHA NATH SARMA, Male-73. UHOD No. AHA1.[protected]. Need online consultation with Dr. P. Soundararajan, Nephrologist. But before such consultation I need to send my current lab test reports and other relevant documents for perusal of Dr. Soundararajan. Found no way/ menu option in any apollo app or portal to send those documents. No help was done by customer care desk after several communications. Contacts were made to Local Apollo Clinic but they couldn't help me. PLEASE GUIDE ME AS TO HOW MY CURRENT LAB TEST REPORTS AND OTHER RELEVANT DOCUMENTS CAN BE SENT TO CONCERNED ONLINE CONSULTATION SECTION FOR BOOKING ONLINE DOCTOR.

Apollo - Gandhinagar

I checked detailed bill after discharge and hospital has charged 329rs for mask which is not provided to the patient.
It is not about 329rs because we are paying the hospital big amount of bill and they are adding some charges and not providing to the patient..this is like fraud only. There might be some other charges which is irrelevant and we don't check detailed or break-up bills because bills amount are high and 200-300rs won't matter but hospitals are doing such kind of fraud to thousands of patients and earning money from this frauds.
Not expecting such things from Apollo Management.

Apollo Hospital - Gandhinagar

I checked detailed bill after discharge and hospital has charged 329rs for mask which is not provided to the patient.
It is not about 329rs because we are paying the hospital big amount of bill and they are adding some charges and not providing to the patient..this is like fraud only. There might be some other charges which is irrelevant and we don't check detailed or break-up bills because bills amount are high and 200-300rs won't matter but hospitals are doing such kind of fraud to thousands of patients and earning money from this frauds.
Not expecting such things from Apollo Management.

Incorrect information on app
No report received after 48 hours
Sending report to incorrect persons

This is to bring to your notice that one of your doctors in Amritsar Appolo cradle Dr. Seema Sharma so-called well-renowned gynecologist failed as a doctor to guide me about the tracking of baby movements which led to a baby demise in the 7th month of pregnancy despite all my reports being exceptionally good. she told me that I do not instill fear in the minds of pregnant ladies about movement tracking as a justification of her failure as a gynecologist. This all happened on 9 December 2020. My main motive of writing is just to inform you that doctors like her ruin the image of your brand and do, not bother and care about their patients. The doctor's negligence of not making aware about movement tracking of a baby is the concern as after I reached to her she told me we could have saved our baby as pregnant girls are smart enough to track movements on their own despite it was my first pregnancy. Please look into the matter and kindly do something about it .

Sir I am very sorry for our issue
But. I have miss guideline proublem.

Our proublem outher department .but
Dr. Referred to onother dept.
I previously treatment of same dr. But I not satisfied...
But recently again refered same dr. .
But our no one issue this dept ..

So i have not done to dr.fees ..
But he said its paid to dr. Fees
So plz . Resolve my issue

Iam extremely sorry for complaining regarding one
Of the biggest medical hospitals .
Chennai applo hospital ..

Our family visited every year from 2005 . But this time .I face not perfect guidance...

Recently I visited your hospital for visa medical check up for my son. I was not allowed and was directed to customer lobby I don't know how to call it as customer lobby. Very few seats only one fan that to of no use no water that to in this summer. A hospital of your can provide a neat Big with minimum facilities

I am the father of baby of deepa..my son was born pre term on 23/10/2020 till today 27/3/2021 my son is in nicu care so far the bill is Rs.300000 and i am strugling to pay..in todays bill 27/3/21 equipment charges is Rs.746000 but yday 26/3/21 equipment bill was Rs.700000 and when i asked how sudden rise of 50000 no one is ready to answer me and blaming various departments and names itz a clear cut cheating and they even dont know how to answer the fraud they have done...already 160 days we r in hosp literally dying and billing people are killing us more..

This morning ( 7.30 )i reported at Apollo Spectra, MRC Nagar Chennai for my master health checkup after having fixed an appt with Ms Rekha. The process was not smooth at all and to worse was when i got to know that the technicians for TMT, Ultrasound, Echo were not available. The X Ray technician was available but could fix the problem faced in his equipment. I happened to interact with Tarun whose attitude needs to be looked into. I was...

Dear Admin,
I have been at Koragomala Apollo cradle firstly thanks for Nursing team, Billing team, and special thanks to Manjula and HK STAFF.
And very disappointed about the cafe team .Mr Ganesh Ops Manager please look into the issue which I am explaining. We took two juice one is watermelon and Musombi both of the quality was poor hope roadside juice is better. Watermelon was full of water and sugar and Musombi was bitter.And for 120ml of water juice cost of 80 INr which no worth for value. Kindly management has to take right vendor on board for good services to value the customer satisfaction.As per the gov the price list has display in front of the shop which was no there.These is the just one example.
Please call if required any details.Hope you take appropriate discussion on this.

Thanks sharan
[protected]

I had piles issue and done laser surgery under Dr. Vani Vijay. But because of her mistake and carelessness i got big hole inside and again went for 2nd surgery. Still i am in critical condition. I am right now in kerala. All the senior doctor s over here clearly said the hole was the mistake of Dr. Vani Vijay. For 2nd surgery also they charged high bill. I want refund and also Dr. Vani Vijay out of practice. I am in critical condition. I would have died. I need justice.

I had piles issue and done laser surgery under Dr. Vani Vijay. But because of her mistake and carelessness i got big hole inside and again went for 2nd surgery. Still i am in critical condition. I am right now in kerala. All the senior doctor s over here clearly said the hole was the mistake of Dr. Vani Vijay. For 2nd surgery also they charged high bill. I want refund and also Dr. Vani Vijay out of practice. I am still in critical condition. I would have died. I need justice. Dr. Vani Vijay have fooled for so long saying it was my mistake. After meeting the expert doctors in kerala i got to know it was clearly Dr. Vani Vijay s mistake. I am in deep pain still under lot of medication and treatment. I want justice .

Dear Team,

One of our insured MEETRAJ GOPE is admitted at Apollo Children Hospital at 15, SHAFI MOHAMMED ROAD, THOUSAND LIGHTS
CHENNAI, TAMIL NADU, Pin: 600006 on 11th March 2021.

Surprisingly, from yesterday there is a query and hospital cashless dept people are not interested in providing the reply. Today morning ( 12th March 2021) from TPA's end, I myself sent query letter again at the email ID [protected]@apollohospitals.com. In response they said, they can not reply to our query. They want hard cash. They were so rude & did not want to reply against our query.

Sir, what is the use of opening cashless dept, if your people are so rude in behaviour & they are not interested in providing cashless. They want only cash. Imagine our customer went to your hospital all the way from Assam & due to your cashless dept staff's sick behaviour, finally he had to pay cash. Is this the kind of training you give them ??? Is this your intension of service ??

We criticize such unethical behaviour & we demand a written statement against our query.

Tapash Bharadwaj

Branch Manager

House No 42, 1st Floor, Bishnujyoti Path, Hatigaon,
Behind Little Flower School, PO Hatigaon, Pin 781038, Guwahati, Assam.
Email – [protected]@vipulmedcorp.com, Website – www.vipulmedcorp.com, Phone – +[protected]

Mein tripura agartala se ho, or last year sergical howa tha so abhi regular check k liye aaya tha or sergion se milne se phele MD Dr. Rama mam ko dikhaya tha or onone forcefully bhohat sara test de diya which was cost 22 thousand jo onka patient nahi tha. Badme mein senior sergion se mila toh a sob test report kam nahi aaya fir se sob karana pada.

I have admitted my father Rakesh Kumar Misra Registered id MILL.[protected] on 24 February 2021 in Apollo hospital Lucknow.He was suffering from severe coronary dysfunction.I have consulted with Dr Ajay Bahadur cardiologist.He was not taking our permission and suggestion about what treatment he will do he was only telling that he will place temporary pacemaker so that my father's heart will pump and nothing odd will happen.But at the time he did the operation and place the temporary pacemaker my father's condition is become critical.This information is also they are hiding.My father's body is not able to sustain this temporary pacemaker.This hospital is giving us false hope till midnight that my father's heart rate is improving.But no one in the family is allowed to see the patient.Only one attendant is allowed in the hospital but that person is also will stay in waiting lounge not with the patient.This is rediculous.We are not sure what happens with my father.At the time we entered the hospital they have given sedation to my father and he is unconscious.No one in the family can see the patient they are just informing us what treatment they are doing but we are not allowed to see my father.Firstly they have given hope that my father is improving and suddenly they have informed me that he is critical and the next minute they have informed me that my father is no more.