Apollo Hospital Complaints & Reviews

My patient name - master sibayan santra, age 8 yrs, today his parents consulted with dr. Amitava pahari sir regarding his fever.
As per advice today morning his blood samples drawn and they told to come back tomorrow for further treatment.
After we came back to home in kharagpur by afternoon, from apollo glenaegles, kolkata it was informed over phone around evening time that his all samples got haemolyzed and told to come back to give samples again.
Is it possible to come immediately again from kharagpur to kolkata just to give samples as samples haemolyzed because of processing error from laboratory technicians of your own hospital?
Kindly take care of this matter strictly. I am expecting support from hr dept of apollo glenaegles hospital, kolkata immediately.
Tomorrow again that child has to come back early morning with fever just to give blood samples and that also early morning so that by 2 pm as he can show reports to doctor as per prefixed appointment schedule.
Just contact my patient shibayan santra's parents, they will go tomorrow to apollo glenaegles hospital for consultation and giving samples again. Provide good care.
It shouldn't happen to all patients, not only with my patient.

To whom it may concern:
My nephew admitted at your hospital (Apollo, guwahati) has fractured knee and unable to walk.. When he wanted to urinate, a ward boy came with the worst possible attitude and threw the urinal pot on the floor uncover after he is done. When asked about the situation to the concerned nurse she gave a silly/funny response as, "he was in a hurry". Pls look at how the pot was thrown by your ill-mannared staff. Your hospital has so many signboards regarding hygienic concerns but we are disappointed by your staffs.
Ps. I have no issue with the respected dortors and/or other staffs.
Your prompt response has be highly appreciated.

Aggrieved customer/patient's parent
Telem john
Guardian of kalwin senjam
Room no. 301a
Dt. 9th july 2019

Sir my mother name is rekha choudhary, we/o amresh choudhary r/o nagrakata west bengal, we went chennai In 2016 and I did treatment of my mom from chennai apollo hospital, they suggest finally that in gall bladder only shadow and dnt worry but for that big mistake nw I am in Mumbai Tata cancer hospital with my mom so I suggest all patient dnt go apollo
Because of that time they did ct scan of abdomen and found problem in report but told us no problem, so before one week ago mom got fever and jaundice so we went for checkup in neotia siliguri dr nadeem parvej they told for usg of abdomen after getting report all we shocked that she suffered of cancer third stage, so we are belong from middle class family after that how we can treatment of so highly costly disease so due to dr of apollo we are suffering very big problem, so please sir justify it and complain against dr bhaskar md general medicine of gream road chennai hospital .

Yesterday 30th june i was admitted for 1 hr due to high fever and they gave me saline and injection. But due to lack of proper training they were not able to put the cannula on proper vein and the whole area on my left hand blood has clotted and i am having severe pain. They have asked me to conduct all unnecessary tests and charged me 8000 to take money and when i refused they deducted 2 tests and charged me 6000. After paying 6000 if you don't get proper service that is insane. I don't understand why they always play with the life of patients.

I am a doctor by profession and went to see dr. Meenakshi sundaram (Gynaec) on 27/6/19 with already confirmed appointment at 4.30pm by the hospital. I reached by 4 pm to the hospital, receptionist one guy named thameem took our details, and asked us to wait in waiting area. Me and my husband we both were repeatedly asking him whether madam was there, he was constantly telling madam is there and finally after a long 40 minutes of wait for op registration, he sent us to doctors op, by then doctor left 2 minutes before.. We wre sitting and wasting our time for 40 to 45 minutes because of this guy thameem s irresponsibility, when asked abt this he was not bothered and was not ready to accept his mistake. One relationship manager came mr. Solanathan, he was standing there without even asking anything, didn't even ask why he made 30 minutes delay for just registration. When i asked about refund of my registration, he told me to wait again for another one hour more.. So apollo staffs are very bad and very arrogant. I request you to see to this and take action immediately.

Appollo hospitals - chennai - vanagaram. I have had many experiences with this hospital, where for any emergency, even if the patient physically walks in to the hospital first they are admitting to emergency section with admission fee of 30k. Immediately shifting them to mdccu stating everyday 40-50k without even understanding patient conditions fully. Standard 2-3 days in mdccu without allowing patient attenders and just 1 time junk explanation from doctors. Inexperience nurses where they learn with all patients and keep taking samples without even understanding the needs.
I have had the bad experience with this hospital where my father died, and this hospital is a money making machine without proper service/doctors/inexperienced nurses.

They have bouncers in billings and ensure no one questions against the # policies they have.

I had the worst possible experience in the emergency ward. We had taken my father in law in for a case of pancreatitis. There was no communication as to what was the diagnosis. And when I went to ask what happened and the emergency doctor at that time Dr. Srinivasan told me we have already communicated with the wife of the patient which was not done. I had to explicitly ask him is there a problem letting me know the diagnosis again and then his highness was ready to point me to another doctor.

The status is never communicated by the doctors and the guards tells you he will call when needed as there is no entry into emergency. He calls me in and I wait there for 5 mins near the bed. My father in law is withering in pain complaining of pain and feeling pukiish, nobody responds till I got to their place personally and call them to please come to his bed. And I ask the guard who called me in and he says he doesn't know. I ask doctors and nurses who called me in and they do not know. Never had such a bad experience for emergency ward.

I Surendra Kumar Singh my mother in law (Sudesh Singh UHID : APD1.[protected]) was admitted on 11/6/19 for operating AV Fistula left hand) by Dr Sandeep Guleria at Apollo Hospital Delhi.
While discharging hospital charging me excessive amount as informed by Dr Sandeep Guleria .They charges :
1) For Two Thermometer
2) For Two Sanitizer
3) Anesthesia
4) Operation Theater
5) Dietitian
As per Dr Sandeep Guleria he had not given anesthesia to the patient and there is no requirement of dietitian and why two thermometer and sanitizer for one patient.
Pl look into the matter and refund me the excessive amount which I had paid to the Apollo Hospital Delhi.

Regards
Surendra Kumar SIngh
[protected]

I worked as a duty doctor on Apollo hospital in greams road, Chennai. Initially I didn't receive salary for the month of March and April amounting Rs.28000... later I received only a part of salary and I didn't get remaining salary of RS.8000 yet... When I try to solve this issue I only get a convincing answers from HR of the hospital Mr.Siva Subramanian... They are not ready to pay the proper salary but they keep on calling for next duties... How will we agree to work without getting proper salary... Please take action..

My wife Sucharita Kundu had undergone procedure for ablation of varicose vein and sclerotherapy at Apollo Hospitals, Bhubaneswar under the guidance of Dr Manas R Kar on 12.06.19. Procedure was successful and doctor advised us to get discharged at around 11.30 am. But the staff took 4 hours to send the final papers to TPA desk; that too after intervention of doctors. And due to the negligence of billing staff (details of consumables not given, procedures not clearly mentioned etc), we got an approval of Rs 87969/- as against a bill of Rs. 147041/-. Finally we got discharged at around 9.30 pm but I didn't get the detailed bill of consumables. It was the bill for laser valve used in the procedure. The manager on duty, Mr Mihir, had assured me to send the said bill through mail. But after several correspondence for last 4 days I didn't receive any reply from the hospital. Why the staff are so insensitive? They don't bother to give a reply to my mails?
Now I want to get the detailed bill of the consumable for Rs. 22400/-. Please let me know how can I get the same. Expecting an immediate response.

Dear Sir,
In between the lines stated below, I want to draw your kind attention & benign intervention as well.
It has two fold matters -
Firstly, Clinical Injustice which is causing the misuse of money of Patient Party & also may lead to the death risk of my Father Mr. Kanti Lal Mohanto (UHID 1492079) who is a Cancer Patient & a Senior Citizen of Age 66.
Secondly, while drawing attention of Apollo Management regarding...

I

My father Ganga Prasad Yadav has been admitted to Apollo bilaspur from 23rd May.He is getting strokes and sodium low.Doctor Vijay Kumar Shrivas and other doctors are still not able to find the exact problem in last 20 days.Need your help to engage right doctors who can diagnose the exact problem and prescribe the correct medicine.I leave in San francisco USA and flying to India next week to see my father.

Thanks,
Prashant Yadav
USA Cell no:+[protected]
My younger Brother India cell no:[protected]

I sodisetti srinivasa rao, yesterday 11062019 was met with accident and joined in apollo emergency care at apollo jubilee hills and This is to bring to your notice that the reports are provided are not correct and i am very disappointed about the services and i just want compensate on this issue. They have charged unnecessary charges.
They have taken st scan reports for brain and spine and they charged me 16k approximately. They are money minded and need strict action against this loot which they have taken.

Hi,
This is to inform you that I Mr.Sodisetti Srinivasa Rao joined in Apollo hospital emergency care 10.06.2019 @11:23:33 as per reports provided due to accident and i experienced bad treatment in the hospital and the ctscan for brain and ctscan for spine films are not provided and the report which is given also not mine for ct scan report for brain and this report was given in the name of different female report and doctor was checked with these reports and discharged. Who is responsible should be punished and compensate me due to negligence of Apollo team.

And moreover information was not sen't to police station and this cause inconvinince in registering the complaint.

Please review and help in this situation.

APJ1.[protected]
CONTACT no..[protected]

Regards,
Srinivasa rai

The doctors are fully money minded . they just try to suck you in all means.
My mother was admitted in case of an emergency. They simply charged around 2 lakhs . During her surgery they charged 2 lakhs thats somehow understandable. This time excepts some tests nothing was done still they charged the same amount. And its just a holiday so they didnt discharge the patient. In that case thats the hospital issue and they should give waiver.

They try to suck you by all means.

I have visited Chennai Apollo on 7/6/19 for treatment of my mother, age 65, only to suffer at the hands of reception clerks. My schedule appointment was at 10.15 am and we reached there at 9.
Appointment ID-CHC22BF296FD70D.
Hospital Appointment Confirmation No.10777613.
The ground floor reception executive told us to go We went to Main Building and one representative told us to go to Personalised health check up building. Then we went there and one gentleman in the ground floor sitting in the reception desk told us to go to 2nd floor. Then we went to 2nd floor by steps as use of lift was barred for us. But the lady sitting in the counter no.2C misguided us completely and told us to wait till the arrival of doctors secretary without advising properly. Then came the secretary who was very busy and after so much persuasion, she told us to go to 1st floor. Then 1st floor people gave us forms to fill up and asked us to go to the secretary again. Then secretary gave us time at 12.30 PM. Then we went to 1st floor counter to deposit the forms. Then again we were asked to wait till 12.15 p.m. So our original appointment time shifted to 12.30p.m. and god knows how much my ailing mother would have to suffer till such time and after that also. Please help us to meet the doctor, we have come here from Assam for better facility with high expectations. My mother, who is a heart patient with past angioplasty history, has been waiting in the 1st floor hall since 9 am

Appolo hospital is one of the best hospital in bbsr. It may be for vip or vvip but the kind of services they are providing to the middle class patients are really worst. My mother is recommended for dialysis thrice in a week. But the doctor isn't visiting regularly in the dialysis ward. Most of the time the doctors and the staffs are not cooperating properly. Patients are going through a lot of difficulties. If some emergency arises they are only extracting money from the patients. The senior and junior doctors of nephrology department are not talking properly to the patients and their attendants. If some patient is requesting to low the temperature of air conditioner (Ac) then they are not responding so that the patients are coughing and they are rushed to the icu. The most important thing is the bahavior which the staffs don't know. Some of the nurses in the emergency ward are too rough for the sick people. They just dont care. I have an worst experience with them. So i dont think this is one of the best hospital in bbsr. The kidney patients are not recovering but they are deteriorating. So my request to all plz choose a better hospital for your loving once.

It was doctor of lucknow branch apollo hospital in february my dad was not feeling well so my brother in law checked it online and took him to dr ak singh at his home thinking that he would be cooperating also he will take better care in every possible way.
The dr looked at him, asked to get an x-ray done my dad who is completely looking fit brought it from outside. The doctor instead of helping him directly said either to admit or else to let it be happen.
Later on they decided and took second opinion where everything was found normal and within few days he found out to be perfectly fine.
That rude and misbehaviour with patient is definitely injurious to towards the patient. It is very obvious that doctors are god for patient, if doctors will behave in such a manner it ll affect not only patient and his family also. This cannot be apologised neither it is acceptable by a doctor.

Here i'm tapas saha. Mob no. [protected]/[protected].
Last month i had a oparetion by dr. Ps. Reddy he was completly fraud. My oparetion is not sucessfull. I want my all money return back. Most worst doctor ever i seen. When i come back home i was going for checking and they said there is no surgery in my vocal.
Then i do endoscopy. And there is same as past. For the confusion i visited more 3 dr. They saying the same thing. Now say what should do right now.
Apollo no reg. No. Cmhip253350
Date of surgery 30 mar 2019
Diagnosis - left vocal voard cyst.

This is to inform you that i am the attendee of mohd. Abdul haque, uhid : 6004, admitted on 23rd may, 2019, bed no : 3401, 3rd floor, apollo main building, greams road, chennai

I would like to know what the rights we have?

As when i discussed with sister in-charge of your hospital, who is looking after my parent that may i see the file sheet as what are the suggestions, instructions, etc has been adviced by the doctors and what else to be done, she directly said that we have no rights to see the file and what's is written over there, they will look after it?

When said her that why we are not having any rights to see what are the treatment, suggestions, advice, etc provided by the doctors for our patient at file sheet, since
We have admitted him at your hospital and we should know what's going on.
Suddenly she started shouting on me and started saying to other sister that i took the file from counter and taking photographs of documents.

Is this the way, your staff handle the patient and their attendee, if asked or quarries regarding anything.

It doesn't mean that the hospital management have all rights and only making payments are our responsibility.

We came here with some hope believing that we will get best medical services. We were too satisfied the whole day, the way doctors treated us and all others, but suddenly we were so disappointed with one sister and she is also blaming me with false statements when i just asked her some questions.

Please look into the matter