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Apollo Hospital Complaints & Reviews

www.apollohospitals.com

2.4

Updated: May 4, 2025

Complaints 731

Resolved

347

Unresolved

384

Good! Apollo Hospital values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Apollo Hospital step up their efforts to fully resolve all complaints 👍

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Forcefully admitted patients in hospital

Without provide the knowledge take excess charge regarding MTC package 20-21

Patient poorly attended

No response for raised complaint on 25th Oct

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Free wifi credentials stolen

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Dr. sushil kumar jain - a cheater

Featured stories

Negligence about surgery of doctor, staff and management.

Telemedicine team of apollo hospital chennai

Delivered a wrong item

Apollo Hospital reviews & complaints page 6

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This is dr. shweta dentist in apollo hospital, we went for a Tooth pain, she told us to book an appointment for root canal, the pain was extreme so we went 2 days later but she told us that they will call and given an appointment and continue antibiotics, its been 15 days they didnt call, the consulation fee, xray fee and everythng went a waste, doctors are doing work as per their wish … where is apollo taking stand on this
Worst...

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Address: 16/111, 1133, Muthukur Rd, Pinakini Avenue, Ramji Nagar, Nellore, Andhra Pradesh 524004

I have admitted my father in apollo hospitals nellore branch for some medical emergency. He was admitted through the employee medical insurance policy of mine. Today my father is discharged. But inspite of claiming insurance amount they are charging us extra amount on our shoulders. The amount is claimed as room keeping charges @₹900 per day. The charges are collected completely to deceive the customers....

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Address: Chennai

I want to state that doctor's secretary is shifting time and delaying visit to doctor.
On[protected] Friday I was referred by a doctor to visit another doctor but when I reached there then doctor's secretary told doctor is not available eventhough he was present and after arguing secretary told doctor will check on[protected] Monday .
Then on Monday after meeting secretary, she told doctor is already on leave so come on[protected]...

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Address: Hyderabad

I am even a circle member in apollo, but I did receive a worst steamer which is not at all good.In the first use it self it go exploded.

All the parts are made of worst plastic...

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Address: Room no 62 Bidi Kamgar Nagar, Amrutdham Panchavati, Nashik

I am having cashless insurance which I have applied before 4 to 5 day's today I am having discharge but still now they haven't get approved and still they are generating queries.
And they are not communicating properly with. Us....

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Address: Kalimettur,Karuvalli (po), Omalur

I am janarthanan, travel from Chennai to Salem,
Night around 11:30 pm that time body paint and headache went to emergency centre all staff are sleeping in pacent bed. No only response....

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Hi,
Yesterday, I fixed an appointment for Booster vaccination through your call centre. Basis the confirmation provided by call centre, I visited Anna Nagar Clinic. But I was told that vaccination cannot be done since they need minimum 7 members. It is a waste of time for me. Going forward, can you please communicate properly on the process, while fixing appointment itself...

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Address: Chennai, Kamrup Metropolitan, Assam

Your hospital dr. ask to email about ANY PROBLEMs regarding patient but after continuous email your dr. doesnt reply to a single mail is this how you make your patient fool i[censored] canât or donât want then why do you ask to email after taking money you duty gets over is this your hospitality is this how u make fool to public your hospital is simply a ### hospital very soon your face will be in media news u scoundrell...

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Address: 47/C PALM AVENUE, SHAMIM MANZIL, BALLYGUNGE

I beg to state that my patients md Shamim bed no. 342 3rd floor have been submitted on 12.6.2022 appollo multi-speciality hospital kankurgachi and today my patient is about to operate for icd transplantation but the company which we have paid is not available in Kolkata as they said but yesterday they admitted our patient without any prior arrangement of icd. They took my patient in operation theatre at 12 pm and he was about to operated...

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Address: Chennai main hospital, greems road

There is a tab which is located in sindoori block 4 th floor, at S 18 counter. We wanted to provide feedback however it is not charged. I asked secretary to charge it and I was there for half an hour but still it is not charged....

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Hi

Good Evening

I want to share my experience regarding the visit to the healthcare products(typically the FMCG products) in front of the medicine counter at "Indraprastha Apollo, Jasola, Delhi".

I went to the counter at around 1:20 pm and there were 4 executives at the counter. I ordered 4 packs of sugar-free biscuits which they said are available. They put those biscuits on the nearby shelf...

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Address: Bhubaneswar

After taking all information details and payment document not booking patient bed for operation...

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26 may 2022 I came here and get appointment . But today 01 june 2022 . No treatment.. One doctor transfer another.. Another one give some test after he transfer previous doctor... Than he give some test after test again transfer another doctor. What is this? Anywhere we go they tell me no appointment wait this side. And this side?

Is it your treatment traditional???...

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Address: Apollo Hospitals, Nashik

Inspite of daily complaints regarding the bed bugs in the ICU waiting room since 27/05/2022, no actions were taken till the Ward Coordinator was taken into the talks. First Pest Control on 30/05/2022. No effect on bed bugs, later no actions as of today. i.e 31/05/2022. Very high no of beg bugs crawling over the furniture and floors. Leading to severe rashes and infection on the skin of many relatives, including me....

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Address: belapur, navi mumbai

I have already lodged a complaint against the person in the radiation department. His arrogance is still going on. Mr. Amit tambe working in radiation department is harassing us frequently. Although 3 days have passed, Mr. Amit Tambe has not deliberately mailed the discharge summary. Please take immediate action against Mr. Amit tambe of radiation department. Also discharged summary should be mailed.

Basically cancer patient...

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Address: chennai

In cowin portal, precaution dose for Sputnik V shows as booked. When i went to Teynampet apollo hospital, they are telling that they have not received any message from management for Booster dose for Sputnik V who taken 9 months back.

As per recent govt announcement, People who took Sputnik V, they can take Dose 1 as booster.

Why this is not implemented in Apollo Chennai.

Please clarify. Please...

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Address: Madipakkam- Apollo Hospital

I have been visiting Apollo clinic Madipakam for IV, first 2 times i had good experience, but yesterday dated 12May 2022 at around 8.15pm the experience was very pathetic as nurse is not aware of how to put IV itself, she had tried IV in 2 places but immediately both the places got swelled and did not even done any first aid for that.
Also we have spent approx 800 rs for IV medicine and charges for IV and that got totally waste because...

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Address: Belapur, Navi Mumbai

My mother is undergoing radiation at the apolo hospital in Belapur, Navi Mumbai. Approval has also been received from the concerned department for radiation under Mumbai Police Healthe Family Scheme. Even so, the person in the radiation deparment's receptionist(name not known) tires to annoy us by saying something. In the name of confirmation, he tells us to wait even when approval comed. From the man's behavior, it seems that he trats the...

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Address: Near Adlux convention center Cable Junction Ernakulam District, National Highway 47 Karukutty, Angamaly, Kerala 683576

I have been receiving so many of your promotional sms on my number which are absoultely useless. I dont understand why a hospital has to send so many reminders for someone to consult a doctor. This is absurd and not acceptable. Kindly remove me from your list....

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I booked an appointment at 4 clk to meet the doctor, but they made me wait till 5.20, nearly 1 hr wasted here, i dint expect this delay nd I thought Apollo will be professional nd stick to the timings, but here I got worst experience by waiting outside...

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