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Apollo Hospital Complaints & Reviews

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Last updated Mar 25, 2024
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Apollo Hospital reviews & complaints page 7

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S
Shreemathe
from Chennai, Tamil Nadu
Apr 7, 2022
Apr 12, 2022
This thread was updated on Apr 12, 2022
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Physiotherapy turned out a Stroke patient's Hand, now the hand and leg got swollen

Address:Apollo Home care

Hi,

I reached out to Apollo Homecare via phone and they redirected to a Senior Physiotherapist named Gazali Contact # [protected], he had enquired about mom's status and recommended for a Physiotherapist on March 4th 2022, who can train my mom, who is a Stroke patient. I got an appointment from a the lady physiotherapist Kavitha Contact Number(+91 [protected]).

She visited our home and gave some passive moments...
+5 photos
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T
tarun_roy
Apr 6, 2022
Apr 9, 2022
This thread was updated on Apr 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

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I did my Apollo personalized Health check up on 12 th March, 22 in Chennai and bearing patient Id.UHID:AC01.[protected]. I am from West Bengal and had paid Rs.160 for postal charges vide bill no -CMH-OCS-5345787, dt.12.03.22 for sending the reports. Without sending my reports a letter was issued on 27th March, 22 in regard to collect the repor.Without further delay please arrange to send the reports at the earliest....
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B
Apr 4, 2022
Apr 6, 2022
This thread was updated on Apr 6, 2022
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Regarding Registration for international patients

Address:NAGALAND UNIVERSITY, HINDI CELL, PO-LUMAMI, DIST-ZUNHEBOTO, NAGALAND

Stop harrasing people. The registration counter for international patients of Apollo hospital chennai is filled with totally inefficient people. There is no proper setting arrangement or not having adequate amount of seats, chairs for patients come for registration. Tha management of hospital should look into matter on humanitarian ground. No proper information screen and also due to not having token screen patients are helpless to understand...
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Sebastian Edassery
Apr 1, 2022
Apr 1, 2022
This thread was updated on Apr 1, 2022
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Maintaining sanctity of time of appointment

Address:Apollo Adlux, Karukutty, Kochi, Kerala

I have been consulting Apollo hospital Kochi. While they give an appointment clearly specifying the time, general practice here is to give a number on first cum first served at hospital premises.
I do not understand why then give time, and instead provide a tocken No....
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Sri Sai Leela Chowdary
Mar 31, 2022
Mar 31, 2022
This thread was updated on Mar 31, 2022
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Too much of billing for an op procedure

Address:Arilova,Visakhapatnam

I had a minor surgery in apollo arilova, generally it costs 20000 in any other hospital outside but they had charged me 1, 07, 220 and didn't even give me any time for paying the amount they hurried up and didn't give me second thought also...
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Shailja Agrawal
Mar 24, 2022
Mar 26, 2022
This thread was updated on Mar 26, 2022
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Extra amount charged for Mr Arun Agrawal for prostate surgery

Address:Kolkata

Sub :-. Prostrate RARP surgery of Arun Agrawal

Hi Sir,

I admitted my father Arun Agrawal on 08.03.2022 for postrate operation and Doc Vinay operated him and according to him operation package was of 4 lakh of radial operation but after operation i was informed that Arun Agrawal was operated openly and when i was clearing the bill for discharge i was charged Rs 5, 38, 764 lakh out of which insurance claim was...
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M
from Chennai, Tamil Nadu
Mar 21, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Wrong treatments

Without our concern, neurology department did wrong treatment,...
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A+R
from Durgapur, Maharashtra
Mar 15, 2022
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Misbehaving receptionists

Address:APOLLO GLENEAGLES HOSPITAL, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054

The receptionists of the Apollo Gleneagles Hospital are highly noncooperative, rude and unprofessional. They just don't listen to the customers, rather harass them. It seems that they are doing an unpaid job for us. Our experience is very bitter there....
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R
Rituparna Hota
Mar 7, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Misbehavior of the medical staff

Address:Bhubaneswar

This is in regard to the service provided by Apollo Bhubaneswar, Odisha.
The hospital staff are really rude, my mother wanted a consultation from Dr Nisiht Mohanty, Nephrology department.
The doctor told us to run a few test, and told us to meet him in a stipulated time, it's been more than 2 hours that we have been waiting for the doctor to see the reports, then the hospital staff handling the reception of nephro department,...
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V
vipul jamadar
Mar 6, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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Extra bil charged for the patient

Address:Jubilee hills Hyderabad

Dear apollo team,

It seems that you are charging unnecessary charges on out inpatient bills. We have charged extra amount on the some of the facilities those are not included in our emergency ward.

I want these to be rectify and i am not getting any response....
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H
Harishkumar chadalawada
Mar 6, 2022
Mar 8, 2022
This thread was updated on Mar 8, 2022
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No proper Response

Address:NELLORE

Good morning,
This is Harishkumar chadalawada, Mobile : [protected].
I have visited to Apollo on Monday and doctor asked us to re visit by Sunday .
Yesterday I have called for an appointment for Sunday, Mr. Sarikanth Appointment operators, his words are very Rude.
He is asking to Op charges again for Monday.
He is not explaining clearly.
Expecting good response from your team....
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Avi Chakraborty
from Bengaluru, Karnataka
Mar 5, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Refusal to provide estimate breakup & inconsistent pricing

Address:Apollo Bannerghatta

For my future surgery hospital is refusing to provide cost-breakup on the pre-auth raised to TPA when infact there is 1.8L cost difference between TPA and the hospital when in fact the package is agreed upon & covered.
Doctor is refusing to even provide a package for the treatment when in fact there is already an agreed package between TPA & the hospital...
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V
Venky Anthagiri
Mar 4, 2022
Mar 5, 2022
This thread was updated on Mar 5, 2022
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Vascular surgeon appointment

Address:Venkatesham, vemulawada 8179252598

Dear sir, madam
Iam venkatesham from vemulawada we asked 2nd March appointment for vascular sergon appointment on 04march in secendrabad hospital they staff booked appointment for cardiologist doctor Dr darmarakshak ayapati the paitent came to hospital staff told he was not vascular sergon noone available for vascular sergon
They suffer for waiting and coseltent doctor came they write some tests test reports came 6:00pm that...
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N
NoorulHussain Sayyad
Mar 4, 2022
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Charging more money in bill without intimating

Patient - Mrs. Madina Shaikh UHID : ANM1. [protected] admitted at your hospital from 26/02. We have received bill amount more than 03 Lakhs and some amount in Investigations / ICU room rent charged more without intimating us. Today her discharge date but no doctors available. We took money from third party with high interest and paying bill. Kindly discharge Mrs. Madina Shaikh by today evening....
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V
Velu007
from Arcot, Tamil Nadu
Feb 22, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Refund details

Respected sir,
I Rathinavel Pandiyan J age 26 serving in Indian Army (RVC Records Meerut Cantt, UP) I was booked an appointment for the symptoms of mood swings, losing focus, porn addict and previously taken medicine, stressed stomach and overthinking. Even after clearly told them that last time I had visited to appollo kh melvisharam, Ranipet district for the same issue they took unnecessary tests like MRI...
This time clearly...
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Subhasish Gul
Feb 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Interim Bill amount beyond package

I admitted my Father in law Mr. Subikash Ghosh in Apollo Multispeciallity Hospital Kolkata on 14/02/2022 for MICS CABG surgery. The package mentioned was 3, 36, 000.But till today on 19/02/2022 the interim bill amount crossed the package limit. Same investigation is done without any date mentioned. The UHID is AMHL. [protected]...
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Amruth2929
Feb 19, 2022
Feb 22, 2022
This thread was updated on Feb 22, 2022
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Unnecessary charges of bill

Address:Mysore

As above mentioned 17th Feb 2022 nit admission at 9:00 pm for delivery case and get bill summary 19th Feb 2022morning after c section for in this time 68 pair hand gloves and are used for operation in except doctors sterile gloves are used and 43 syringe are used I came know by simple in the name gloves and syringe apollo is making money . . Apollo nothing but money making machine...
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Amruth2929
Feb 19, 2022
Feb 19, 2022
This thread was updated on Feb 19, 2022
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Billing section 1

Address:Appolo hospital Mysore

Overall bill summary 76000 but in hospital they are telling to pay at present 32000. . Advance I paid 550000 by yesterday regarding I enquired in billing section 1 and 3 but regret to hear my words and rude behaviour from staff. .worst experience. . I am attaching the photo of the over all bill summary and present yet to pay 32000 bill. ....
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R
Rajaeskka
from Chennai, Tamil Nadu
Feb 16, 2022
Mar 4, 2022
This thread was updated on Mar 4, 2022
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TX-APLOTF - stop this provider messages to my mobile number

Dear sir,
Please concern the subject, I got so many messages from mentioned Apollo hospital (TX-APLOTF). Please stop these nonsense messages. I don't like it. I don't know how to activate my mobile number.

Regards,
Raja...
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Geethanjali Balaji
Feb 10, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
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Unethical behaviour

Hi i visited dr.srilekha in auugust 2014, for R.A problem, i was suffering from fibromyalgia from right from childhood, i started searching for doctors since 2006 and ate many irrelevant medicines, i had chronic fatigue and hair fall etc. which finally got cured because i spent my life visiting doctors, i worked in Wipro in 2011 and lost my job .. and decided to take a break from work coz i was IT professional, working for 12 hrs etc meanwhile...
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