Apollo Hospital Complaints & Reviews

Hi i visited dr.srilekha in auugust 2014, for R.A problem, i was suffering from fibromyalgia from right from childhood, i started searching for doctors since 2006 and ate many irrelevant medicines, i had chronic fatigue and hair fall etc. which finally got cured because i spent my life visiting doctors, i worked in Wipro in 2011 and lost my job .. and decided to take a break from work coz i was IT professional, working for 12 hrs etc meanwhile...

I am writing here to address my concern on behalf of a patient staying at the HDU unit of the oncology ward.
He had his tongue cancer operation on 3rd of February and was transferred from the Icu to the HDU UNIT on the 4th of February.
Since the patient’s family could only visit him once for an hour in a day and patient was not allowed to speak due to tongue operation, we were unaware that he was being left unattended and...

My dad was admitted as in patient almost a month and when discharge doctor told to bring for check after 10 days.. so I followed the protocol and got appointment for 11.30 AM Friday (04/02/2022) and so yesterday v took my dad in apollo ambulance calling 1600 and went to vanagaram apollo emergency area and then the ambulance driver helped to get down and once we came in none of them helped to roll the bed to appropriate place to place my dad...

We visited Apollo hospital, Bhat. For immigration health checkup. It's the worst hospital I've ever seen. The reception and waiting area was full of mosquitoes. In spite of several complaints no one came to spray mosquito spray. The lines and counters are totally chaotic. No management at all. Looks like a vegetable market. You charge hefty fees for all this? Extremely disappointed !!...

Kindly provide appointments without time stamp or time slot as patients are expected to wait irrespective of the estimated time to provide service.

Why is the appointment provided with a specific time slot. If there is no use taking prior appointment....

Provided them Adhaar and Vaccination copy while taking the sample, but provided the report with different name and says while booking I have given different name. It looks like, if you want to get a negative certificate you can book an appointment in your name and you can make someone else to do test and can get a negative certificate. Without doing any test or without being there, you can get negative certificate.

Location...

Rooms heavy cost and card payment not accept above 2 lakhs.admission block so worst service for waiting 4 to 5 hours room allot.scan and lab test are double rate and surgery cost also high.demanding money full payment before surgery.advance already paid.no response staff...

The hospital is charging you Rs 500 for rapid antigen test which as per current Maharashtra government rules is capped at Rs 100 since December 2021.
Even for CBC of basic parameters they charged 510 which should be ideally Rs.250-300.
On asking the reception person he says it is as per the motherhood management rules.
I am planning to file the case in consumer forum now....

My RT-PCR test is taken almost 50+ hours back and still I have not received my report and I have paid INR 750/- for it and their customer care executives are also not resolving my problem....

My wife got her fever panel done on 13th and received 4 out of 5 lab reports by next day but for the 5th and most important report no response from apollo. The app says it will come in next few hours but it has been more than 3 days and nobody responding on mails and the number given always says no agent available. Do they seriously understand what kind of business they are into ? If they cant give reports they should tell customer and refund...

I am Myo Thant.i was done renal transplantation on 7th December by Dr Sandeep glureria. I was discharged on 13 Dec with Cr level 1.7. My Cr level went up from 1.7 to 2.4 one week after discharging from hospital.So I went to ER on 20 dec at 10.30pm and i requested ER I want the proper right treatment under Dr jasuja because my new kidney has some problems.
I also requested to admit hospital to get proper right treatment for my new kidney.br...

Ii got corona positive and ordered 2 essential equipment 1. thermometer and 2. vaporizer. both were faulty . i raised complaints on whatsapp, email live chat. but they never responded..

i am going to file a complaint on consumer court if they do resolve my issue....

My mother is misbehaved very badly at hospital,
Rude behavior, unprofessional behavior,

Nurses didn't took her proper care....

Booked an appointment for online consultation which was scheduled at 11:15 AM, but no any response from them after I made the payment...

We have admitted my sister for her normal delivery in apollo cradle on[protected] and on next day my sister's new born girl was delivered. they hav sent a registrar for vaccinating her BCG that was supposed to be given intradermal but the junior doctor gave it subcutaneously and was not successful. when i escalated the complaint to the higher authorities they behaved very rude with me and answered me to complaint whom ever i want to. Im a...

I appointment Dr ganapathy h. online for 14 January 2022.and appointment also confirmed from your end.so I came from West Bengal today.but after reached appollo hospital, I known that no one ent doctor including Dr ganapathy h is not present in hospital.now what I do???????why online is not informed me? from West Bengal I came for that purpose only....

Today (jan 13, 2022) I paid Rs 249/- for an online doctor consult for Covid using Apollo 247 app. I paid through Gpay. When I came back to the app there was no consultation lined up. I would like an immediate refund. I am dismayed by the poor design of the app and inability to register a complaint....

Very irresponsible reception at Apollo DRDO branch... Beside Owaisi's Hospital Hyderabad...

I made a doctor consultation on 26th December 2021.
After payment and consultation, There is NO invoice available and no details present in website/app.

Upon contacting support, they are sending me false invoice with date as October 11 2021. I was not associated with Apollo247 anytime before December 2021.

They are also not providing support via call. Even after numerous emails and tickets, they are still...

My mother is misbehaved with nurse named kalai due to which my mother was uncomfortable, unpleasant for a long time.

They disrespected my mother and spoke harshly with abusive language....