[Resolved]  Apollo Hospital — Behavior and attitudes of staff. - reg.

Address:Chennai, Tamil Nadu, 600081
Website:www.apollohospitals.com/contact-us/give-your-feedback

Sub: Behavior and attitudes of staff. - reg.

Dear sir/madam,

Am Mukesh, am a structural engineer, yesterday (02/05/2017) i visited with my pregnant wife '' R.Kavitha to ''Apollo Hospitals, Tondiarpet, Chennai-600081., for a emergency scanning. i made all the payments for scanning and other tests initially when we entered at the time of 9:45am as first patient for the scanning and we informed several time to the hospital staffs. They doesn't care about the emergency persons and the behaving like a chatterbox with co-staffs like a illiterate fellows, even illiterates may know the emergency aspects.
we waited more than 2.5 hours on that scanning section. know one cares about the emergency patients, after the voice of all patients only the staffs get on the their work and but the never apologize for their fault.

For Blood test (hemoglobin) they collected 360 INR, but on other laboratory the collecting just 70 INR for it. The collection 5 times extra cost for all tests. We never care about money, while on emergency. But the attention for emergency to be presence, but the staffs never behave like a Hospital staffs and behaving like a Fish market peoples.

The presentation of reports are also worst, On all Scanning centers scan reports are furnishing with file. but these provided as like provision list paper.

I have enclosed the supporting documents and for consideration.

Thanking you,

S.Mukesh - Mtech.
Mobile : +91 [protected]
+91 [protected]
Email : [protected]@yahoo.com
Was this information helpful?
No (0)
Yes (0)
Jun 3, 2017
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
May 03, 2017
Apollo Hospital Customer Care's response
Dear Sir, We regret for the inconvenience caused. Thanks for bringing this to our notice. We will look into this immediatley.
Verified Support
May 03, 2017
Apollo Hospital Customer Care's response
Dear Sir, We regret for the inconvenience caused. Thanks for bringing this to our notice. We will look into this immediately.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information