[Resolved]  Apollo Hospital — Complaint against doctor

Address:Darjeeling, West Bengal
Website:www.dialkaro.com/info/Sanjeevani-health-hygiene-pvt.-ltd/15624

I would like to describe whole history regarding the service. sanjeevani, the franchise of apollo hospital (siliguri) is spoiling the name or goodwill of apollo hospital. dr. ajit kr. agarwal the general physician has the timing from 5 pm onwards to be in clinic but he was not there when we called him he said he is busy in other clinic and when i asked him that he is supposed to be in the clinic, he said it's none of my business. after that i met the manager of hospital again he called the doctor, he said i will finished 2-3 patient here and come. my father who is suffering from diabetic, jaundice was waiting outside since morning and along with him other old sick uneducated people who don't even know what's happening were there waiting for doctor to come and since hospital staff came to knew that doctor is not coming so easily they said to everyone come tomorrow today doctor is not coming and for reports also we hve been waiting since morning but they didn't give us just because dr. m. ganguly was late, she was one who has to sign the reports but she came by 6pm and reports where given after one hour. is this the way apollo deals with their causality or patient. how a doctor can be so irresponsible and indisciplined?? i need a explanation for this, please!
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Dec 14, 2016
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2016
Apollo Hospital Customer Care's response
Dear Manisha, We regret for the inconvenience caused. Please share the UHID number along with your contact details and we will look into the matter. Thanks.
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