[Resolved] Apollo Hospital — dialysis at apollo secbad

 
2 Reviews
India
 BHASKAR mulugu on Oct 23, 2017
I am on dialisis from last 22 months at apollo sec-bad my uhid no 165789. I have given several complaints reg cots in dialisis unit but till now there is no response from management. They want just to grab money from patients just worst maintenance. I think in government hospital the cots & dialisis machines will be much more better than apollo sec-bad, they keep big posters with a quote world class facilities and world class treatment but in dialisis unit very very worst condition of cots due to cots i got back pain & now it’s chronic back pain, dialisis machines r very old may be 7 to 8 years and food no need to mention at the time of certification of nabh they maintained good. No person from maintenance will come to dialisis unit. This hospital is aligible for keeping big posters saying low class facilities, only hope in hospital is doctor & technicians. My suggestion to apollo group not to cheat the public saying world class facilities. I know very well after this compliant nothing will change i will receive just a call. They spending lakhs for renuvation of main lobby but they don’t have funds to change very bad condition cots because they don’t care about patients. We can see pets (Rats) in dialisis unit at night if anyone get infection then they will get more money for treating infections.
Complaint marked as Resolved Nov 24, 2017

Complaint Status


[Oct 23, 2017] Apollo Hospital customer support has been notified about the posted complaint.
Updated by BHASKAR mulugu, Oct 23, 2017
you Won’t change the Cots at least give permission to get there own Cots for Dialisis problem solved
Verified Support
Apollo Hospital Customer Care's response, Oct 24, 2017
Hi Bhaskar,

We are sorry for the inconvenience caused to you. Requesting you to share your contact details & e-mail ID through inbox message. We will get in touch with you as soon as possible.

Regards,
Team Apollo Hospitals
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    Apollo Hospital - dialysis at apollo secbad