Apollo Hospital — Harassment due to insufficient beds in the hospital for operation patients

I want to explain about the harresments and problems facing by the patients, as my mother is admitted in the apollo hospital bilaspur for the surgery of the the uterus, she has been operated in the afternoon
12''o'clock but she has not shifted to the ward or room due to insufficient bed in the hospital yet because they dont have beds empty, this is totally very bad experience with the apollo hospital, i want to tell that if they dont have beds for the patients then why they have taken the patients admitted in there hospitals, for today itself they have operated 14 patients and everybody are getting harrased.but i only want solution and answers for the problems the patients and there attendent are facing.please help as soon as possible.