| Address: | Kolkata, West Bengal, 700084 |
It's very painful to inform you that i am your customer since 2 years at garia branch (13022) in kolkata
My apollo advantage card number is "[protected]" and register mobile number is [protected]. I have some problem regarding to my health credit on last month of 31/12/18... Actually my bill amount of rs:3395/- and my hc bal is : 352/- on that day... For hc bal is adjusted to my bill amount your apollo staff was sending a otp... But i never got a otp code and my hc bal is -25/- shown. So i have to pay full amount of rs: 3395/-... That means currently my hc bal should be rs:352+ 10% of rs: 3395/- last bill amount on 31/12/18..
But my hc bal it still showing rs: -25/- negative balance...
Lot's of time i already have word with your customer care... They always told me that my problem will be solving 1 to 2 days...
But it never have...
So finally i have sending to you please solve my problem as soon as you can...
Either i get other steps..
Thanking you,
With regards
Rana mukherjee
[protected]
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