Apollo Hospital — Inadequate customer support.

Address:B-12, Galaxy Apartment, S. N. Bose Road (by lane), Deshbandhupara, Siliguri - 734004

Myself HARSHA NATH SARMA, Male-73. UHOD No. AHA1.[protected]. Need online consultation with Dr. P. Soundararajan, Nephrologist. But before such consultation I need to send my current lab test reports and other relevant documents for perusal of Dr. Soundararajan. Found no way/ menu option in any apollo app or portal to send those documents. No help was done by customer care desk after several communications. Contacts were made to Local Apollo Clinic but they couldn't help me. PLEASE GUIDE ME AS TO HOW MY CURRENT LAB TEST REPORTS AND OTHER RELEVANT DOCUMENTS CAN BE SENT TO CONCERNED ONLINE CONSULTATION SECTION FOR BOOKING ONLINE DOCTOR.
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Apollo Hospital customer support has been notified about the posted complaint.
Apr 18, 2021
Updated by Harsha Nath Sarma
Not getting any help as to how my current lab test reports etc. would be sent to online consultation section. Apprise me the procedure.
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    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
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