Apollo Hospital — Inpatient Negligence

Address:

Apollo Hospital, Greams Road, Chennai, Kamrup Metropolitan, Assam

Hello,
I have come from far away from Guwahati, Assam to Apollo Hospital Greams Road, Chennai for replacement of my father’s pace maker. We were admitted on 29/03/2023 stating that the procedure of operation was to be done by before 12pm on 30/03/2023. Its 7:57pm on 30/03/2023 till now we are waiting for our surgery to happen. No one is responding to anything and moreover we booked a private cabin which costs 10, 300 INR per day. It’s been more than 24hrs my patient is lying on bed with no update of surgery. Our 1 day hospital room rent gone for waste. Kindly suggest how can we be justified in this matter for negligence and looting money for hospital room which is 10, 300 INR per day.