Apollo Hospital — Insurance processing delay

Dear sir,
My father mr. J. Ganesan (Uhid: aha1.[protected]) was admitted in apollo speciality hospital - vanagaram

As per dr. Swatee albee advice we have admitted on 12th september 2020 for cerebal angiogram and discharge by 13th september 2020.
Now every thing completed. Doctor also advised to discharge
We found insurance processing delay at apollo hospital and we are unnecessarily staying at hospital until 12.05 pm on 13th sep'2020 and processing yet to submit to the insurance team
We request to kindly look the issue on priority and expedite the process on urgent basis

Thanks and regards,
G. Elavarasu