| Address: | New York, USA |
| Website: | NA |
Hi,
Sorry to complain about Apollo hospital Chennai.
1) The IPS DESK
I went to IPS desk for information and registration, the staffs were there was very rude and have lack of knowledges
When I went to the desk I was waiting for him to listen to me, but he was busy with his phone, playing games on his phone and talking to his friends and colleagues laughing wasting time and I was there waiting to get the registration done.
When I told him that, please let me know where to go and which doctor should I see he said he doesn’t know I have to choose which doctor I have to see. I have no idea which department and which floor I have to go out where to go to complete the restoration.
When I told him that this is not right, you’re here for provide us information and you are playing games on your phone and talking.
I asked him is it allowed to use your phone while you’re working here??!
He started arguing and shouting at me. It was very disappointing.
2) the staffs at the counters
They are rude too
They take the file from my hand and kept it and said go there sit and wait
I asked them how long I have to wait, they said they don’t know and from one contact they sent to another counter then the other count just send me the first counter I keep going from this counter to other counter from a to B to 1 to 3 then again the first counter I don’t know what’s the point of sending people around walking from here to there and wasting time I requested them please at least let me know how long I have to wait for the test and to see the doctors I want to plan like if I have to wait here for 15 minutes then in the other area half an hour, then some areas one hours or two hours it’s OK I can wait but at least I know how long I have to wait and I don’t know what’s the point of walking around like I said from first counter to saying, and when I went to the second counter, they said no go to the third counter. I went to the third counter they said no please go to the first counter, when I went to the first counter, they said no it’s third floor when I went to the third-floor they said no it’s first floor. what’s wrong I don’t know.
I am very disappointed
I came from USA (the patient is my sister)
Before coming here, I searched on Google and I asked many friends of mine They are from India.
They said Apple hospital Chennai is the best in the world for the treatment and their service as far as I noticed, it is the worst in the world
(I have all the proofs)
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