Apollo Hospital — Irresponsible staff of APOLLO hospitals LUCKNOW

My 81yrs old father had been given appointment by apollo hospitals
for PSMA CT PET SCAN for 30000INR on 08/04/2021 and accordingly advance towards the scan was taken.
I receive a call from the hospital at 3 pm to come immediately for the scan but on reaching prestigious APOLLO hospitals and after waiting for 30 min I was told that the medicine has not come and SCAN is being rescheduled for the next week.
AS 81YRS old he has been not stepping outside the home but he was found covid positive(a nightmare which every indian can presume) a week later which I highly presume he got infected on his visit to apollo hospitals.
Inspite of all this after almost one and a half months and after repeated promises for the scan almost every week today I am told that the scan charges are 45000 INR AND STILL THAT TOO NEXT WEEK.All his prostate treatment got delayed due to there carelessness and irresponsible behavior
What ethics does the management displays is beyond my imaginations ...ONLY GOD SAVE US
Regards
Was this information helpful?
No (0)
Yes (0)
Apollo Hospital customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information