| Address: | Hyderabad, Andhra Pradesh, 500044 | | Website: | www.askapollo.com/physical-appointment/doctorsearch/hyderabad/hospital/apollo-clinic-nallakunta |
Recently i took annual health care package from apollo nallakunta for my mom. Really its no use waste of money and time. I booked appointment on wednesday till friday 4pm i don’t now whether it is confirmed or not any confirmation letter and all after follow-up for 5, 6 times then they confirmed my appointment for apollo nallakunta.
Health package : does any health package include only this tests. Health package covers bloodtest/chest xray/height/weight checkup.
Instead if i took to any hospital for this checkup my 1000bugs will be saved and i will be satisfied if the treatment was worth but coming to apollo its totally waste of money and time seriously. Management has to take action against this.
About apollo: its just a name that’s it no proper management, no proper procedure for treatment its like first come last serve and if customer is your relative ok then you can have treatment first. It s similar to govt hospital as i feel because every where i suppose to stand in a queue for test with my mother. Management is supportive but not for managing things.
Reports: after waiting in queue for hours finally at 3pm we have done with checkups (Bloodtest/chest xray/height/weight checkup) they suggested us to come on monday to collect report.
After confirming from apollo customer service my brother took my mom from ghatkesar to apollo nallakunta for collection of report as health check up includes doctor consultation too.
One more surprise we got from apollo that soft copy of reports are available and hard copy of reports are in head office and doctor wont give consultation without hardcopy of reports.
After lot of arguments with them they convinced us that reports will be available tomorrow i, e tuesday and we will call you for that. Its wednesday 5pm already still no communication about reports and all.
920 for health checkup package and 500 for transportation really waste of money.
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