[Resolved]  Apollo Hospital — misguidance to the patients

Address:530040
Website:www.apollovizag.com

I was admitted into the hospital for a preplanned surgery without confirming with the surgeon in advance and after the admission i was told about the doctors unavailability.
Since i had medical insurance the hospital staff have tried to convince me to stay in the hospital for four days whereas my surgery was only 1 hr duration and my insurance claim would be only for 24 hours of admission. For the mistake of the hospital staff and miscommunication, i had to pay the bill. Really saddened with the service of the hospital
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Aug 17, 2017
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Apollo Hospital Customer Care's response
Dear Sir, We are very sorry about this. Request you to please share the location, UHID no. along with your contact details and we will look into the matter on priority. Thanks.
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    +91 44 2829 0200
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    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
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