[Resolved]  Apollo Hospital — Patient ranjit kumar das bed no:538 main building apollo kolkata reg no 622055 (Non detection of disease even after 17 days)

Address:Kolkata, West Bengal, 700030
Website:Apollohospitals.com

1) Patient admitted on 14/10/2016 but till today the exact nature of infection is not yet detected. Hospital informs that infection is there going by the CRP report and WBC but they have failed to detect where exactly the infection has occurred.

2)Doctor informed that as the patient was admitted in ICU infection got aggravated. Then admitting the patient in ICU could have been avoided?

3) we were assured by the Medical Superintendent that a cross consultation or a medical board will be constituted on 24/10/2016 and a specific reason would be given to us regarding the cause of infection but the same was astonishingly not done.

4) 17 days have gone by, the bill is increasing from 5 to 6 lakhs but still we do not know the exact location of the infection? The patient condition has deteriorated instead of improving. The result is not at all satisfactory.

5) Therefore, we would like to know the exact reason for infection and the specific name of the bacteria which is causing the deterioration and the specific medicine to be used to cure the same. Specialised critical care infection specialist to be brought from outside and consulted. It is quite disheartening to find that a reputed name like Apollo is not able to give specific answers.The trial and error method must stop now.

6) we would like to know as to why cross consultation or medical board did not take place initially and even after assuring us that a medical board would be constituted why was it not done? Is it not shear medical negligence?

Best Regards
Goutam Dass
[protected]
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Dec 15, 2016
Complaint marked as Resolved 
Apollo Hospital customer support has been notified about the posted complaint.
Oct 31, 2016
Updated by gautam_m1
We got feedback that the patient was suffering from septicemia but later was informed that there is no such infection within the patient.
Verified Support
Nov 04, 2016
Apollo Hospital Customer Care's response
Dear Gautam,

Thanks for bringing this to our notice. We will look into the matter and keep you posted. Thanks.
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