Apollo Hospital — pharmacy division

Address:600097

2 days back i have approached Apollo hospital pharmacy in OMR for the monthly refill. All medicines excepts Cetanil T20 is available. The pharmacist told me that they arrange it. Asked me to call on [protected] and given the name as Mr. Wilbert. When i called he asked to call today. As per his advice today again I called and he is kind of shouting at me. My UID is 10.[protected]. I seriously believe that this person is not fit for customer interaction. Any way thanks for the "Support" and "Attitude" shown to clients like us. I seek an answer why your staff acting so weird. if he is unable to source the medicine he can always go back to the doctors and say that, right?

thanks
Radha K Nair
My call back number will be [protected]
Was this information helpful?
No (0)
Yes (0)
Apollo Hospital customer support has been notified about the posted complaint.
Complaint comments 

Comments

Nuero physician can't handle and understand the patient situation and showing his anger 😡 on patient treatment even it is a credit letter refered by vizag steel plant in this case I found government hospital are better than Apollo and the nursing staff and not even caring about the patient

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Apollo Hospital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    728
    Pending
    0
    Resolved
    193
    Apollo Hospital Phone
    +91 44 2829 3333
    +91 44 2829 0200
    Apollo Hospital Address
    No. 21, Greams Lane,Off. Greams Road, Chennai, Tamil Nadu, India - 600006
    View all Apollo Hospital contact information