Apollo Hospital — refund of advance taken against ear surgery

Address:Darjeeling

I Kalidas would like to state herein that on 06 07 2018 I took my wife
Mrs Malliga K ( patient) to Apollo Hospital Chennai for EAR problem.
I was directed by your OPD department to consult Dr Babu Monohar ENT,
after a check up he immidiately adviced surgery and to pay an advance of
Rs 10000/= (Rupees Ten Thousand only) but he did not wait for any test
report.

Receving the test report on 07.07.2018 Dr Bau Manohar Ent Surgeon said
that Surgery cannot be done as the patient is diabatic with high thyriod.

Patient Mrs Malliga was refered to Dr T S Boochandran Diabetologist and
Dr S Vasantha Kumari Anaesthiesia after consulting them ENT doctor decided not go for the operation.

Dr Babu Monoghar ENT delth this case unprofessionally gets very irritated being in the Hospitality Industries they should be polite this conveys a wrong image of the hospital.

We approched the ENT doctor for refund of the advance of Rs 10000/= paid vide reeipt no 19263197 dt 06.07.2018 which was refused that will be adjusted next time.

please note that we are comming all the way from Siliguri West Bengal and decided not to for any surgery at Apollo Hospital hence you are requested to refund advanced paid at the earliest.
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Dear sir
This is my second visit to Apollo within a week but, I am not feeling that it is a private hospital expect cost and cleaness factor, very low quality service and the staff are misbehaveing the patient and their relatives. Doctors are good but others are not efficient and idle. I think it will bring an end the good feeling of Apollo

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