[Resolved]  Apollo Hospital — worst conditions in dialysis unit

This is with reference to the complaint i have posted on 20th july with uhid number 165789. I have referred about the worst conditions of cots in secunderabad apollo in my mail. The issue had appeared to be resolved, but they have changed only 2cots temperorily, but the condition of other cots are still worse.in case of oher cots they have changed only outer covers. This is causing terrible back pain to patients like my husband, who spend almost 5 hours on cot. This worse condition of cots eventually lead to chronic back pain in case of my husband. Also there are rats roaming in dialysis unit during night time, which may result in serious infections.
Only at the time of nabh inspection, the conditions of the dialysis unit appeared to be good, but after that the maintenance is worst as usual. When we complained to your concerned official in the hospital, he blamed about lack of funds and asked us to complain to whomever we wish to.
Although, they are charging same amount for dialisis in secunderabad and jubilee hills branches, the conditions are drastically different. The dialisis machines in secunderabad branch are 5-8 years old. How can one expect such kind of facilities in a world class hospital?
The only advantage in dialysis unit is doctor t. K saha and technical staff.
Hope you will resolve the issue genuinely as soon as possible.