[Resolved]  Apollo Munich Health Insurance — apollo munich health insurance non repayment of proposal money

Address:Bapujinagara, Bangalore, Karnataka, 560026

I had submitted online application for apollo munich i can purchase policy with premium amount of rs.18, 176.72. My application no. Is nw1401f90a. After few days, they sent a new proposal to pay additional amount of rs. 2, 706.00. I rejected it and asked them to cancel my application during telecon. But they have still not returned my money re. 18, 176.72. Please help me to get back my money...
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Nov 30, 2019
Complaint marked as Resolved 
Apollo Munich Health Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 30, 2019
Apollo Munich Health Insurance Customer Care's response
Hi, Our concerned team has shared their response on your registered e-mail id. Please do let us know if there's something else we can help you with.
Complaint comments 

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Delayed refund of premium amount vide sub caseid DT 13/8/2019 confirming processing of my request DT 26/07/2019. Callous response from company representatives despite several telephonic reminders and my emaill DT 02/09/2019.
My Case Id 6050666.

I request to provide soft copy of my policy but still not getting.
So tell me how you will resolve the complex customer query.

This is very frustrating. So I am requesting to other customer to think many time while purchasing the policy.
Apollo Munich Health Insurance Customer Care's response, Oct 24, 2019
Verified Support
Hi, thank you for sharing the details. We are raising this with our concerned team, please allow us sometime to get back to you.
Apollo Munich Health Insurance Customer Care's response, Oct 24, 2019
Verified Support
Hi, our team is currently reviewing your query. You will receive an update shortly.

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