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Apollo Munich Health Insurance Complaints & Reviews

2.1
Last updated Feb 10, 2022
Complaints 203
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83
Unresolved
120
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Apollo Munich Health Insurance Website

Apollo Munich Health Insurance Head Office Address

Apollo Hospitals Complex,Jubilee Hills
Hyderabad
Hyderabad District
Andhra Pradesh
India
500033

Apollo Munich Health Insurance Phone Numbers

Toll free
1-800-1030555
25
16

View more phone numbers

Phone
+91 124 458 4333
15
7
Fax
+91 124 458 4111
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Apollo Munich Health Insurance reviews & complaints(203)

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Dear Sir Please

Im Rames Singh Negi My office Address Apollo tower Secter 44 Plot No.20

My office Outside sewer line block And 20 Day opine manual not any work MCG amply Please Replay And work time off Complete Attach Image Manual

[protected]
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    Dear sir/madam, myself SATYAPAL SINGH my pan no. is DIJPS2671M
    I was associated with apollo munich health insurance co. as a insurance advisor in 2014 co. blacklist me on irda portal in 2018 saying that there is high claim ratio in your agency. I did nothing wrong with co. still they blacklist me I asked them to give me some time so that I can manage these things but they ignored it.
    Now I want to remoove my name as blacklist from irda portal.
    I shall be highly obliged to you.

    THANKING YOU
    SATYAPAL SINGH
    M [protected]
    Apollo Munich Health Insurance customer support has been notified about the posted complaint.
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      I am a customer of you from last 6 years. this year health jinn app shows that there is no active policy. this is non sence....
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      I would like to share my experience with my Health Insurance Company APOLLO MUNICH(now being referred as HDFC ERGO)

      I am of the opinion that Health Insurance shall not be used for small health issues, but it will be helpful at time of critical hospitalization.

      My opinion was proved wrong. I am paying Rs40000 pa towards my family health insurance, but I had not received a single rupee for critical illness which...
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      My policy no is pe01466644 and my premium was to be autodebited from my bandhan bank account but since it was not auto debited i got a message from vk-hdfchi that appolo munich has requuested payment of xrs.5754 and a link of razor pay but it has been now 3 months my renewal process has not been done.
      Apollo Munich Health Insurance customer support has been notified about the posted complaint.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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        Resolved
        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

        On 7/04/2020 i have raised a claim with claim id 1324800/1 as it was regarding dengue and flue and company have rejected this claim with a silly reason that is for illness which has a specific 2 years of waiting time and policy start date is 27 sep 2018.
        Aug 5, 2021
        Complaint marked as Resolved 
        Apollo Munich Health Insurance customer support has been notified about the posted complaint.
        Hi, thank you for sharing the details with us. We'll get back to you at the earliest.
        Hi, please share your policy details for further assistance.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — policy renewal

          Dear sir,
          I (Mrs. Rohini valluru) and my daughter (Miss. V v srimukhi) having apollo munich policy with following numbers respectively
          1. Pe01444930
          2. Pe01415072
          Every year we are getting problem with renewal process, we have approached your team
          1. Mr. Lohi[protected]
          2. Mr. Sanjay das[protected]
          3. Mr guru[protected]
          And called the above guys several times (Last 10-15 days)...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — declined claim

          My aunty met with a accident and suffered a fracture, the policy says accidents are covered after 30days of policy bought. Yet her claim was declined giving a reason that the treatment which was done to save her life is not covered. She is a widow and with no source of income. She had to beg others to get her treated. What is the use of taking such health insurance which is famous for declining claims. Some day you will be in her shoes and...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — claim rejection for claim id 1164895 of thelikicherla seetapathi rao covered under uhid no. 10019135957

          I have taken insurance policy for rs 5 00 000.00, before issuing policy they
          Have conducted pre medical test and after being satisfied with the findings
          They have issued policy, by eliminating claim to prostrate and any related claims. I was hospitalized at hyderabad at sri sri holistic mr mr19022081 and admitted on 07.09.2019 and discharged on 08.09.2019 with complaint of shortness of breath associated with sweatings since...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — hospital m approve na bhejna

          Dear sir mene apollo munich se apne father ka health insurance kraya tha ab unka accident ho gya h vo 30/11/2019 se hospitol m h hospitol se bar bar approval k liye apply kiya ja rha h bnha se approv nhi bhej rhe h jisse kafi problem ho rhi h hm discharge nhi kra pa rhe h jiska sikayt company ko kiya ja chuka h ek bar complend number 6316632 mila h policy number 120100/12001/2018/a012708 or id number 694682 h mr. Manbir singh bhati k name...
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          We pathansitu company requested to add/ deletion of employee in group health insurance on 5th nov 2019. Till now it is not done and will update in couple of days. If you take this much of time for this process how can we prefer your policies, other company doing this work in 24 hr. If not possible to do tell me the same thing. Please dont waste customer timely extending so many days...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — refund

          We have purchased policy with full payment and not received full amount as refund

          Hence before proceeding for insurance policy we have explained all diseases to the insurance company representative and give all the information about the person but still you confirm that it will proceed the insurance policy and that really doesn't matter and ask to process for medical tests and the representative give the particular policy which...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — back dated coverage given member id ea00275637

          My name - r thilagavathi. I have taken health insurance policy for rs500000/- policy no.120100/12001/2016/a005425/pe00199236 on 30.03.2016. Renewal premium debited for the year 2017 also during march2017. During 2018, premium debited from my account with in 30days from the date of the duedate. I. E. During april 2018. But the premium again recredited to my sb account during june 2018. I have informed the agent, bank about this. But nobody...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — refund of rejected insurance application

          On 8 august 2019 i applied for a health insurance policy with apollo munich through my axis bank account. After several phone calls i was rejected for the policy but no refund given despite several visits to the bank to enquire for the same.
          On 16 october i posted on social media in desperation and received assurance within 20 minutes the matter would be looked into and referred back by 23 october latest.
          It is now past close...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — agency code adi89093811

          Agency code adi89093811

          R/sir
          I have agency code in the apollo munich health insurance
          I applied for jmd branch mg gurgaon but i come to know that my code is issue in sec 14 gurgaon branch
          I talked to the branch manager, he suggest me to resign first than it will transfer to jmd branch than i resigned
          But when i applied for new agency code, it again issue to sec 14 gurgaon branch
          I requested...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — reimbursement money not received for the pre hospitalized expenses

          Team apollo munich,

          My policy number is : aa[protected] claim id : 1075416/1

          I have been your customer for more than 3 yrs. I never took any claim or never had a complaint with you or never even called customer service in these years. But from last more than 1 month i am continuously calling you, emailing you, sending complaints through health jinn app etc... But not getting any response except the auto generated...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — apollo munich health insurance non repayment of proposal money

          I had submitted online application for apollo munich i can purchase policy with premium amount of rs.18, 176.72. My application no. Is nw1401f90a. After few days, they sent a new proposal to pay additional amount of rs. 2, 706.00. I rejected it and asked them to cancel my application during telecon. But they have still not returned my money re. 18, 176.72. Please help me to get back my money......
          +1 photos
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — non repayment of proposal money

          I had submitted online application for apollo munich ican enhanced policy with premium amount of rs.6018. My application no. Is wa3tft4wzl. After few days, they sent a new proposal to pay additional amount of rs.1217. I rejected it and asked them to cancel my application during telecon. But they have still not returned my money re.6018. Please help me to get back my money....
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — not accepted my code termination request

          Dear Respected,
          this is Kaviraj Bhaskar and my agent code is ADI80279896. i am not working apollo munich health insurance since 2017 & now i am join another insurance company many time I have give application latter to Apollo Munich Health Insurance office for termination of my agent code but they not give me any response & not supported. so my request you to kindly terminate my agent code as soon as possible. This is effected in...
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          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Apollo Munich Health Insurance — refuse to renew a continuous health policy

          I took a Mediclaim policy no. [protected] from Apollo Munich through Canara bank. The policy number is [protected] and the policy is active since 2015. The policy had to be renewed on 27 march '19. There sales executive named Pradeep went to the bank and completed all formalities and the premium was debited through the account. On 2 May '19, they refund for the same was initiated stating the reason that the details of the INSURED and PROPOSER...
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