Today I get to know that there is no such cashless facility is being provided by Apollo munich when I am ask to deposit 10, 000 INR just as a security before get admission at the max hospital patparganj (because initial approval come less than actual estimation).
When I contacted customer helpline number today with hope to get solution of this, I get a reply that "Sir you don't need to worry about money just get your treatment at the hospital". and when I tell him that they( Max hospital patparganj, the admission department) are asking me to deposit 10000 INR as a security then he ask me to let him talk to Max hospital admission department.
After having conversation of both of them, I got surprised with the reply of Apollo munich representative, he replied that sir you have to deposited 10000. When I ask his to hand over call to senior, then he said his senior is busy can't connect to him now and cut the phone.
I
You(Apollo munich) left me with no choice except to return to home even after having a policy of 3, 00, 000 Optima restore.
This is the first time I approach for the claim in the last 4, 5 years of continue policy. Now I realised that, It was like a fool arguing with the Max hospital department representative to get cashless facility which doest not exist in reality.
I will definitely discourage this and ask people not to go for Apollo munich facility. Was this information helpful? | 
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