Apollo Munich Health Insurance — dishonour of cheque which has not been "debited" and asked for cash money.

Address:

Indore, Madhya Pradesh

Dear sir,
On 2 nov 17 to avail mediclaim for next term i have issued chaeques for my son rajshekhar rao. But on subsequent day a notice of"cancellation of policy" due to deferred signature was sent to me and cash was demanded. However thinking that 'dishonour of cheque i have given cash to the agent.
But as i have gone to bank to confirm defeered signature.. They stated there is no cheque debited of that no.
I have already sent by courier copy of cancellation & cash receipt.
It has already been sent to the office of gurgaon but with no response.
Please see to the matter so that we are confident & trust you to invest in your policy.
Thanking you.
Dr. Shekhar d. Rao.