Apollo Munich Health Insurance — fake commitment & pathetic customer services

Address:	122001
Website:	www.apollomunichinsurance.com

I have hospitalized my child due to some chest infection, fever & cough & later on applied for reimbursement & came to know after almost 40days that my claim has been rejected & got mail reply that “we regret to inform you that your claim is not payable under the policy as per the submitted documents, the need for hospitalization is not established”
I did not hospitalize my child intentionally, as per doctor’s recommendation we hospitalize the child. All required documents & medicines prescriptions already submitted to apollo munich which was provided by doctor. During all your reimbursement documentations we are suffered lots of time with lengthy process and formalities & now come to know that you are not considering our case for reimbursement. This is very harassment to me as your old customer. From last 3 years i am using apollo munich insurance but first time avail mediclaim for hospitalization & your response is very bad. I am very much disappointing with your way of responding. If your company is not able to pay such a small amount then how will be you able to manage our health issues in future. If you are not going to consider this case then i will not be able to continue with apollo munich. I personally recommend all people do not go with apollo munich health insurance. They are just making fool & charging very high premium but services are very pathetic.

Regards
Mahipal singh
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