Apollo Munich Health Insurance — international coverage for 90 days
Nnarido on Mar 21, 2018
This is related to the insurance taken from pitampura branch by october for me and my family coverage in canada for which i have been harassed by the people from apollo and i would never ever suggest anyone to buy insurance from apollo because apollo is interested in minting the money and fooling down the customers.
I took this insurance from amit gupta and deepak anand deepak. [protected]@apollomunichinsurance.com (Amit. [protected]@apollomunichinsurance.com) who sold me this travel insurance for my family for 90 days while i was moving to canada. I have had a surgery in canada for which first of all it was not covered in canada and i had to send in all the documents in india and then it took me 4 months to get it processed until i escalated to them and this guy amit does not even pick the phone and have no guts to even talk to customers. I am really shocked that this kind of people are working with organization like apollo and how they provide customer service to customers. Infect management from apollo also does not respond to the queries. If this complaint is being read by senior management i would really like to escalate this case. And in my case the claim was of rs 30000 which amit committed that i would be covered fully under the insurance taken however the insurance amount after 4-5 months to be 25000;. Still apollo is not able to give me the explanation about this charges and this guy does not even pick the phone at all.
Is this the way that we trust the company like apollo. I would never ever advice anyone to go ahead with apollo. The agency code for apollo is 110101.
[Mar 21, 2018] Apollo Munich Health Insurance customer support has been notified about the posted complaint.
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