Apollo Munich Health Insurance — Mediclaim Claim

We are the policy holder of Policy No. 160100/11051/[protected] through which we had made a claim for treatment and hospitalisation charges amounting to Rs.50, 347/- on 5th March, 2015. Initially before admission to the hospital we had inquired with our Agent and on customer care number under intimation no.61172 it was assured that the claim will be passed for the said treatment which my wife had undergone. But to our surprise the said claim was rejected. When inquired with other mediclaim health insurance companies they are clearing the said claim then what is reason for rejection please explain. Please look into the matter and revert back at your earliest on positive note. Expecting clearance of my claim from you.

Thanking you, Jignesh V. Parmar.