[Resolved] Apollo Munich Health Insurance — negligence in handling documents | |||
i have submitted my claim documents on 24 june and as per the apollo munich's policy, they help us out within 21 working day or maximum 45 days. But its been 60 days n we have not yet received even a single confirmation that our documents which we have sent through DTDC SERVICE is received by them or not. Its highly disgusting to experience such a service where we are constantly receiving letters that our documents are incomplete just because there is a poor management in there department where they are not able to even coordinate with each other properly. Its a constant humiliation for my family because this so called company NAMED APOLLO MUNICH is not able to handle documents properly. They are making it so complicated n miserable for us to get get our claim money which is nothing but our money paid to them. I would never suggest anyone to get the insurance from APOLLO MUNICH Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
the only mistake i did was that I did not think at that time that the hospital in which i was admitted covers this insurance claim or not because priority was my health [ I WAS SUFFERING MY JAUNDICE] and since then my wife is facing great humiliation for reminding them everyday that our claim is pending.They are simply finding ways to reject this claim.
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Apollo Hospitals Complex,Jubilee Hills, Hyderabad, Andhra Pradesh, India - 500033