Apollo Munich Health Insurance — non cooperation and rejection of cashless medical claim

Address:

Morena, Madhya Pradesh, 476001

I have a health policy from apollomunich (Policy id 171100/11122/[protected]-02, member id no.-[protected] of ms vanshika garg)

Recently on 23rd september saturday, 2017 my daughter ms vanshika garg was admitted to breach candy hospital, bombay due to left knee acl insufficiency that was due to an accident.

As we have filled the form for claim in breach candy hospital but after few hours we got message from apollomunich that our cashless policy has declined. So we called and emailed many times to yours call centre but there was no adequate reply from yours side.
At the moment you didn't provide financial assistance and i was not having any financial arrangement on my own at that time the scheduled operation of my daughter was cancelled there therefore she had to face enumerable pain needless to say that how apollo munich health insurance harassed us in a difficult situation.
Now we have decided to shift her to sports med hospital, mumbai. And surgery will be performed by monday at my own expenses.

Now i will submit my claim after completion of my daughter's surgery. I hope that what kind of difficulties i had faced will not bother me again.

Hope you may see the matter.

Yours faithfully

Vineet garg