Apollo Munich Health Insurance — Optima reinstore

Address:	122001
Website:	www.apollomunichinsurance.com

Hello,

This is in regards to an eye treatment i had to undergo, i already had a insurance policy with apollo munich, i was surprised when the cashless approval and reimbursement got rejected by claims dept as this policy Optima Reinstore taken for me and for my family last year had promised too many benefits for consumers, and moreover the treatment costs were mere some thousand rupees for these people to insure.

I spoke to the customer care staff, as usual received an unsatisfactory response, contacted the branch office and the person from the claims department told me that they will not cover the treatment charges as the treatment is related to correcting the vision of the eye, well it proves clearly that they do not cover any insurance for treatment involved with human eye as every treatment is done to correct the vision of human eye.

It was a worst experience for me and for sure there is no chance of continuing with this sick company anymore in future.

I would suggest my fellow indians to ignore the advertisements by this company and calls from agents, don't get trapped, choose a better insurance company for you and your families as its a hopeless insurance firm and not worth for your money at all.


Thanks,
Sandip Kumar
Apollo Munich member ID:[protected]