Apollo Munich Health Insurance — Policy not update in their Hyderabad system

Address:

600001

Dear sirs
My policy no :140100/11122/[protected]-03
In name of m. Mahaveer chand ranka
This policy is not updated in there hyderabad office and they
Reject my claim and same policy number we called chennai office and they says it is renewal till 2-4-2017. Now hospital send all details to hyderabad and they refuse to pass claim and says it has been expired on 2-4-2015 and where as i have proof with renewal kit from the company clear show it has been renewal till 2-4-2017. Tomorrow is the operation and patient is suffering a lot. So please take action immediately.
Regards,
Mahaveer ranka