[Resolved] Apollo Pharmacy — apollo glucometer strips not available

Nisanthkt

from Bengaluru, Karnataka

Address:

560099

Hi,
I have purchased apollo glucometer last year and past 6 months i am not able to get the test strips in bangalore. I have checked with the nearby apollo pharmacy many times but now they are telling they have discontinued the product. They have asked for the bill, but i did not keep the bill for a one year old product. Please make arrangements to refund my amount or make the strips available.

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Jan 25, 2018

Complaint marked as Resolved

Apollo Pharmacy sent me a mail to share my contact details and a person named Suresh(Contact no: 9900034953) called me from Apollo pharmacies and helped me to get the refund in the form of medicine from the nearest Apollo Pharmacy. I would like to appreciate Suresh for his valuable support.

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Jan 23, 2018

Apollo Pharmacy Customer Care's response Dear Customer, Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, request you to please mail us your contact details at [protected]@apollopharmacy.org mentioning reference number AP0118-36 in your mail to enable us to address your concern on priority.

Verified Support

Jan 24, 2018

Apollo Pharmacy Customer Care's response We have made a note of the details. Our official will get in touch with you.