| Address: | 500072 |
| Website: | www.apollopharmacy.in |
Hi, this is chaitanya one of the customer regularly visiting your pharmacy.
My wife visited your shop and purchased the medicines for 429 rupees from apollo pharmacy, d. No hig 54, kphb phase iii and forgot to get the medical bill, shop guy also not provided.
Today i need one medicine, visited and inquired about the previous bill and today's bill. He said it's not possible due to name mistakenly or default y printed other customer name instead of your name.
I have requested 10-15 mins as i said i will ask customer care if not possible. Finally he asked what is the exact medicine your purchased with amount. I called to my wife and get all the medicine details with amount.
He said next time we will not give the same and printed the bill and i shocked as there is no discount in that. I asked shop owner why there is no discount against.
He looks angry and immediately he destroyed the today's bill and previous bill and dumped both in to dustbin and saying go and complain to customer care.
We will not provide any bill, seriously i asked why you destroyed today's bill and previous bill and misbehaving in front of customer.
He gave two falcsse number which are belongs to same shop only.
Logged in to online and found customer care, spoke to swapna (Executive) spoke with shop guy in the conference. He is complaining reverse way as customer only misbehaved. I advised customer care team please verify cc camera and one of the lady who is working with him. She clearly informed the story with customer care team.
Finally customer care said sorry for the inconvenience on behalf of him. Please log a complaint against him ([protected]@apollopharmacy.org.
My bill details : 14059cs0352808, amount 489.85
14059cs0352805 amount 9.90
Was this information helpful?
Post your Comment