[Resolved] Apollo Pharmacy — bill not generated in lieu of successful payment.

Subho08

from Raha, Assam

Address:

Kolkata, West Bengal, 700124

I have purchased similac advance and pampers of rs 681 from barasat coloney more apollo pharmacy branch of west bengal today and i paid the amount through the mobile app phone pay, but bill was not generated in counter. Tough money was debited from my bank account, but i had pay it for cash in the counter and the cashier denied the successful transaction. So, please find the attachment and refund the amount as early as possible.

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Aug 30, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Jul 29, 2018

Updated by Subho08 Please do all the needful at yours end urgently and start the refund procedure.

Jul 30, 2018

Updated by Subho08 Pleas find this attachment which has been sent to me from phone pay customer care, and please refund the amount of rs 681 as early as possible.

Verified Support

Jul 30, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.in mentioning reference number AP0718-58 in your mail to enable us to address your concern on priority.

Jul 30, 2018

Updated by Subho08 Yes I have sent a mail now, my contact details is-
Subhankar Mondal
Mob no-[protected]

Jul 31, 2018

Updated by Subho08 Still now money has not been refunded to my savings Account, please do the refund procedure urgently.