Apollo Pharmacy — Broken bottle delivered of lactonic granuels

Address:

201012

I ordered lactonic granuels powder 200mg from apollo pharmacy in sector 12, vasundhara, ghaziabad on 15th june 2016 to be delivered at my home address. The pharmacist delivered the bottle in a sealed envelope in the afternoon and paid money to him. When i opened the bottle it was found broken, its base was totally broken and powder was in the envelope.

I called to reguster a complaint to the pharmacist and they denied upfront saying they have delivered in a right condition and cut the phone. When i tried to contact again they stopped answering the phone. Since, i could not visit the pharmacist he didn't answer my phone.

His behaviour was totally unethical, i had to order for home delivery because i was unwell to visit the pharmacist, and they took the benefit of supplying broken bottle.

The tin of the pharmacist is [protected].
The contact number of the pharmacist is[protected] and [protected].

The medical store is not acting ethically and take the reaponsibilty, although the cost is not high but it shows poor management by apollo hiw they are sourcing pharmacists and distributing licenses. Its a shame.

The picture is attached of the broken bottle.