[Resolved] Apollo Pharmacy — carelessness and poor customer service and fake products

Petha

from Chennai, Tamil Nadu

Feb 7, 2018

Address: 625014

Location: krishna nagar madurai
Person: uma maheswari
Date: 4th feb and 6th feb 2018

Description: i requested seretide accuhaler 50/250, nasonex and they said they would arrange for delivery by 5th feb, 2018 morning. It was not delivered and when i approached on the 6th evening, they had no record of my request and no one was willing to solve the issue. I had to go and buy from another pharmacy. They did not call to notify that it was unavailable as well. Will not buy from the pharmacy anymore. Earlier they provided fake medicine as well.

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Mar 13, 2018

Complaint marked as Resolved

Apollo Pharmacy customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2018

Apollo Pharmacy Customer Care's response Apologies for inconvenience caused to you. We would love to get in touch with you and address the issue, please mail us your contact details at [protected]@apollopharmacy.org mentioning reference number AP0218-26 in your mail to enable us to address your concern on priority.