[Resolved] Apollo Pharmacy — Charged wrong amount | |||
I did one transaction in Apollo pharmacy on 26th June in Mahadevapura Bangalore branch for Rs 1050 however they charged Rs 1050 + 665. The seller had denied to refund the access amount. They are asking the credit card statement as a proof for this excess payment. From SBI Apollo Rewards points - 665 (1 point equal to Rs 1) From SBI Apollo card - Debited Rs. 1050 Your team has created the issue and they hold me in store for more than 3 hours and finally they did not refunded the excess amount. I sent an email couple of times to [protected]@apollopharmacy.org, [protected]@apollopharmacy.org and [protected]@apollopharmacy.org but did nor received any response for till yet. is this the right way tp deal & behave with customer and working in the office? Today I call to your tele support team, they disconnected the call 3 times after hearing the concern. Finally I did not received any satisfactory responce from your back staff as well as tele team. I can wait max till Monday, post that I will publish all the details along with transaction details in Facebook and linked-in. Thanks, Ajay Sharma Thanks, Ajay Sharma Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Apollo Pharmacy customer support has been notified about the posted complaint. Verified Support Jul 12, 2021 Apollo Pharmacy Customer Care's response Dear Customer please share your contact details for further course of action
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+91 40 6060 2424
No.96, Rabiammal Ahamed Maidden Building, 2nd Floor, Greams Road, Thousand Lights, Chennai, Tamil Nadu, India - 600006
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